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- Tasks: Engage customers and maximise sales in a luxury jewellery and watch boutique.
- Company: Join Bvlgari, a prestigious brand known for its exquisite luxury goods.
- Benefits: Enjoy a dynamic work environment with opportunities for personal growth and development.
- Why this job: Be part of a vibrant team, enhance your sales skills, and represent a world-renowned brand.
- Qualifications: Experience in luxury retail, strong customer focus, and a passion for jewellery are essential.
- Other info: Full-time position located in Manchester's Selfridges Boutique.
The predicted salary is between 28000 - 42000 £ per year.
The Client Advisor acts as an ambassador of Bulgari and is responsible to create, stimulate and maximize sales opportunities by promoting product attributes to the customer, developing and enhancing their skills to increase sales results, and participating in the promotion of a positive work/store environment.
Profile
To work as a team with management and co-workers to achieve personal and store goals
Contribute to the store and service KPIs achievement
To acquire, build and maintain an active client book
To achieve and exceed monthly and yearly sales targets
To communicate with management about opportunities to develop community relationships and to explore potential events to increase brand awareness and customer loyalty among new and existing clients
To be professional, approachable, knowledgeable, and gracious in all interactions
Ensure that all front areas of the store are clean and products are displayed
To strive to be a customer service oriented to ensure a positive shopping experience
Profile / Skills
Fluency in English
Proven experience in Jewelry or Watches Brand is a must
Knowledge/previous experience in Luxury business – Fashion Luxury
CRM techniques and tools
Proactive selling
Initiative and Negotiation Skills
Business Acumen
Soft skills
Customer focus
Strong knowledge and a genuine appreciation and interest in Jewelry
Proactive selling
Initiative
Negotiation
Business awareness
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CLIENT ADVISOR MANCHESTER employer: Bvlgari
Contact Detail:
Bvlgari Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CLIENT ADVISOR MANCHESTER
✨Tip Number 1
Familiarise yourself with Bulgari's product range, especially their jewellery and watches. Being knowledgeable about the brand's history and unique selling points will help you engage customers effectively and demonstrate your passion for the products.
✨Tip Number 2
Network within the luxury retail sector. Attend events or join online forums related to luxury goods to connect with industry professionals. This can provide insights into the company culture and may even lead to referrals.
✨Tip Number 3
Practice your customer service skills by role-playing different sales scenarios with friends or family. This will help you become more comfortable with proactive selling techniques and improve your negotiation skills, which are crucial for this role.
✨Tip Number 4
Research the latest trends in luxury retail and customer relationship management (CRM) techniques. Understanding these trends will not only enhance your knowledge but also show your commitment to staying ahead in the industry.
We think you need these skills to ace CLIENT ADVISOR MANCHESTER
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Client Advisor position at Bvlgari. Understand the key responsibilities and required skills, such as experience in luxury retail and customer service.
Tailor Your CV: Customise your CV to highlight relevant experience in jewellery or watches, as well as any previous roles in luxury retail. Emphasise your sales achievements and customer service skills to align with the expectations of the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury goods and your understanding of Bvlgari's brand values. Mention specific experiences that demonstrate your proactive selling skills and ability to build client relationships.
Highlight Soft Skills: In your application, emphasise soft skills such as communication, negotiation, and customer focus. These are crucial for a Client Advisor role and will help you stand out as a candidate who can enhance the shopping experience for customers.
How to prepare for a job interview at Bvlgari
✨Show Your Passion for Luxury
Make sure to express your genuine interest in luxury goods, particularly jewellery and watches. Share any personal experiences or knowledge you have about the brand and its products to demonstrate your enthusiasm.
✨Highlight Your Sales Experience
Prepare to discuss your previous sales roles, especially in luxury retail. Be ready to provide specific examples of how you've exceeded sales targets and built strong client relationships in the past.
✨Demonstrate Customer Service Skills
Since the role focuses on creating a positive shopping experience, be prepared to share examples of how you've provided exceptional customer service. Highlight your ability to handle difficult situations gracefully and maintain professionalism.
✨Research Bvlgari's Brand Values
Familiarise yourself with Bvlgari's history, values, and product lines. Understanding the brand will help you align your answers with their ethos and show that you're a good fit for their team.
