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- Tasks: Lead the luxury in-room dining service and ensure exceptional guest experiences.
- Company: Join the prestigious Bvlgari Hotel London, known for elegance and excellence.
- Benefits: Competitive pay, growth opportunities, and access to world-class facilities.
- Why this job: Be part of a supportive team and deliver personalised service in a five-star environment.
- Qualifications: Experience in luxury hospitality and strong leadership skills required.
- Other info: Flexible hours with a dynamic work culture focused on authenticity and craftsmanship.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an enthusiastic, talented and dedicated In Room Dining Supervisor to join our team at Bvlgari Hotel London. This is a hands-on supervisory role within a five-star environment, responsible for leading the day-to-day operation of our luxury in-room dining service. The successful candidate will ensure flawless execution, an exceptional guest experience and strong team leadership, thriving in a fast-paced setting where high standards and personalised service are essential.
Reporting directly to the In Room Dining Manager, you will be responsible for the In Room Dining department team to deliver an authentic experience complemented by the flawless service of your team. You will be pivotal to the success of our Food and Beverage offering. Our In Room Dining experience demands the expertise of exceptional professionals to deliver this vision. You will be responsible for the smooth running of the shift across all meal periods to maintain a high quality, professional and well-organised service and ensure that all guests' needs are met. You will create and maintain a team environment by motivating and training to achieve the required standards to exceed the guests' expectations.
What We're Looking For
- Proven success in a leadership or supervisory role within luxury or five-star hospitality
- Previous experience as an In-Room Dining Supervisor, Assistant In-Room Dining Manager or in a similar role within a boutique five-star hotel or destination restaurant
- A strong background in fine dining or high-end service environments
- A hands-on leadership style, with the ability to motivate teams and deliver impeccable service
- Excellent attention to detail, strong problem-solving skills and sound commercial awareness
- Flexibility to work evenings, weekends and holidays in line with operational needs
Key Responsibilities
- Lead the day-to-day operation of In-Room Dining across all meal periods, ensuring smooth and efficient service
- Deliver consistently high standards of service, presentation and product quality, with a strong focus on personalised guest experience
- Manage, train and motivate the In-Room Dining team, including recruitment, rotas and performance management
- Handle guest feedback and complaints professionally, maintaining excellent guest relations at all times
- Oversee billing, minibar operations, guest history records and compliance with hotel procedures
- Ensure full compliance with health & safety standards and the correct care of all equipment, furniture and service areas
Why Join Bvlgari Hotel London?
- A warm, inclusive, and supportive team culture
- Exposure to a globally renowned brand with a bespoke, refined and personalised approach to hospitality
- Opportunities for growth and internal progression
- Competitive pay and benefits package, with access to world-class facilities
In Room Dining Supervisor - London employer: Bvlgari Hotel London
Contact Detail:
Bvlgari Hotel London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In Room Dining Supervisor - London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in luxury settings. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show up in style! If you get the chance for an informal meet-up or a coffee chat, dress the part and bring your A-game. First impressions matter, especially in a five-star environment like Bvlgari.
✨Tip Number 3
Be ready to showcase your skills! Prepare for potential on-the-spot assessments or role plays during interviews. Practise your service techniques and problem-solving scenarios to impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Bvlgari family.
We think you need these skills to ace In Room Dining Supervisor - London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing exceptional service and creating memorable experiences for guests.
Tailor Your CV: Make sure your CV is tailored to the In Room Dining Supervisor role. Highlight your previous experience in luxury or five-star environments, and don’t forget to mention any specific achievements that demonstrate your leadership skills and attention to detail.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for our team. Use it to showcase your personality, explain your relevant experience, and express your excitement about the opportunity to work at Bvlgari Hotel London.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re proactive and serious about joining our amazing team!
How to prepare for a job interview at Bvlgari Hotel London
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the specifics of the In Room Dining Supervisor role. Familiarise yourself with the luxury service standards expected at Bvlgari Hotel London and be ready to discuss how your previous experience aligns with these expectations.
✨Showcase Your Leadership Skills
Since this role requires strong team leadership, prepare examples that highlight your ability to motivate and train a team. Think of situations where you’ve successfully led a team in a high-pressure environment and how you ensured exceptional service delivery.
✨Emphasise Guest Experience
Be ready to talk about how you’ve handled guest feedback and complaints in the past. Share specific instances where you turned a negative experience into a positive one, showcasing your commitment to personalised service and guest satisfaction.
✨Dress to Impress
In a five-star environment, first impressions matter. Dress smartly and professionally for your interview to reflect the high standards of the Bvlgari brand. This shows that you understand the importance of presentation in the hospitality industry.
