Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the luxury in-room dining service and ensure exceptional guest experiences.
- Company: Join the prestigious Bvlgari Hotel London, known for its five-star hospitality.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Be part of a high-end team delivering personalised service in a fast-paced setting.
- Qualifications: Experience in luxury hospitality and strong leadership skills required.
- Other info: Flexible hours with a focus on teamwork and excellence.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an enthusiastic, talented and dedicated In Room Dining Supervisor to join our team at Bvlgari Hotel London. This is a hands-on supervisory role within a five-star environment, responsible for leading the day-to-day operation of our luxury in-room dining service. The successful candidate will ensure flawless execution, an exceptional guest experience and strong team leadership, thriving in a fast-paced setting where high standards and personalised service are essential.
Reporting directly to the In Room Dining Manager, you will be responsible for the In Room Dining department team to deliver an authentic experience complemented by the flawless service of your team. You will be pivotal to the success of our Food and Beverage offering. Our In Room Dining experience demands the expertise of exceptional professionals to deliver this vision. You will be responsible for the smooth running of the shift across all meal periods to maintain a high quality, professional and well-organised service and ensure that all guests' needs are met. You will create and maintain a team environment by motivating and training to achieve the required standards to exceed the guests' expectations.
What We're Looking For
- Proven success in a leadership or supervisory role within luxury or five-star hospitality
- Previous experience as an In-Room Dining Supervisor, Assistant In-Room Dining Manager or in a similar role within a boutique five-star hotel or destination restaurant
- A strong background in fine dining or high-end service environments
- A hands-on leadership style, with the ability to motivate teams and deliver impeccable service
- Excellent attention to detail, strong problem-solving skills and sound commercial awareness
- Flexibility to work evenings, weekends and holidays in line with operational needs
Key Responsibilities
- Lead the day-to-day operation of In-Room Dining across all meal periods, ensuring smooth and efficient service
- Deliver consistently high standards of service, presentation and product quality, with a strong focus on personalised guest experience
- Manage, train and motivate the In-Room Dining team, including recruitment, rotas and performance management
- Handle guest feedback and complaints professionally, maintaining excellent guest relations at all times
- Oversee billing, minibar operations, guest history records and compliance with hotel procedures
- Ensure full compliance with health and safety regulations
In Room Dining Supervisor - London employer: Bvlgari Hotel London
Contact Detail:
Bvlgari Hotel London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In Room Dining Supervisor - London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at luxury hotels. They might have insider info on openings or even put in a good word for you.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for service shine through. Share stories about how you've gone above and beyond for guests in the past – it’ll make you memorable!
✨Tip Number 3
Be prepared to demonstrate your skills! In a hands-on role like this, they might ask you to role-play a guest interaction or solve a problem on the spot. Stay calm and show them how you handle pressure.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you can tailor your application to highlight your experience in fine dining and team leadership.
We think you need these skills to ace In Room Dining Supervisor - London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing exceptional service and creating memorable experiences for guests.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the In Room Dining Supervisor role. Highlight your relevant experience in luxury settings and any leadership roles you've held. We love seeing how your background aligns with our five-star standards!
Be Specific About Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your skills. Whether it’s improving guest satisfaction scores or leading a successful team project, we want to know how you’ve made a difference in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team at Bvlgari Hotel London!
How to prepare for a job interview at Bvlgari Hotel London
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an In Room Dining Supervisor. Familiarise yourself with the luxury service standards expected at Bvlgari Hotel London and think about how your previous experience aligns with these expectations.
✨Showcase Your Leadership Skills
Be prepared to discuss specific examples of how you've successfully led a team in a high-pressure environment. Highlight your hands-on approach and how you've motivated your team to deliver exceptional service, as this is crucial for the role.
✨Emphasise Attention to Detail
In a five-star setting, every detail matters. Be ready to share instances where your attention to detail has positively impacted guest experiences. This could include anything from presentation standards to anticipating guest needs.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle guest complaints. Think of scenarios where you've turned a negative experience into a positive one, showcasing your ability to maintain excellent guest relations.
