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- Tasks: Supervise housekeeping, ensuring top-notch cleanliness and training staff for excellence.
- Company: Join Vendôm Talents at the luxurious Bvlgari London, a 5-star hotel.
- Benefits: Enjoy a dynamic work environment with opportunities for growth in luxury hospitality.
- Why this job: Be part of a team that creates unforgettable guest experiences in a prestigious setting.
- Qualifications: Experience in luxury housekeeping and strong customer service skills are essential.
- Other info: Diverse candidates encouraged; good English skills required.
The predicted salary is between 28800 - 43200 £ per year.
Vendôm offers you a great opportunity as a Housekeeping Floor Supervisor (F/M) at The Bvlgari London! Reporting to the Executive Housekeeper, you will ensure that all bedrooms, guest areas, storerooms, maid services and Housekeeping office are kept to the highest standards of cleanliness, maintenance and comfort.
You will be responsible for ensuring Room Attendants and House Porters are trained to keep the rooms and corridors to the highest standards set by the Hotel. You will be pivotal to the success of our Housekeeping department, which demands the expertise of exceptional professionals to deliver a memorable experience for our guests.
You will have the ability to work independently and as part of the team, and be impeccable in every manner of service but at the same time, you will be authentic and genuine.
ProfileThe ideal candidate will have experience in Housekeeping within a luxury environment. You are likely to have relevant NVQ or professional qualifications although your passion for the job will be what sets you apart. To be successful in your application you will already have experience from within a luxury service environment along with an excellent understanding of the 5-star hospitality industry.
You will be an immaculately presented individual who possesses authentic and impeccable customer service skills with your ability to engage with our guests being one of your greatest assets. We encourage a diverse workforce; however, you will be required to have good levels of written and spoken English and be eligible to work in the UK.
Housekeeping Floor Supervisor employer: Bvlgari Hotel London
Contact Detail:
Bvlgari Hotel London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Floor Supervisor
✨Tip Number 1
Familiarise yourself with the luxury hotel environment. Research The Bvlgari London and understand their standards and values. This knowledge will help you demonstrate your alignment with their expectations during any discussions.
✨Tip Number 2
Network within the hospitality industry. Attend events or join online forums where you can connect with professionals in luxury housekeeping. Building relationships can lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare to showcase your leadership skills. As a Housekeeping Floor Supervisor, you'll need to manage a team effectively. Think of examples from your past experiences where you've successfully led a team or improved processes.
✨Tip Number 4
Practice your customer service skills. Since engaging with guests is crucial, consider role-playing scenarios where you handle guest requests or complaints. This will help you feel more confident in demonstrating your impeccable service abilities.
We think you need these skills to ace Housekeeping Floor Supervisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Housekeeping Floor Supervisor position. Understand the key responsibilities and required qualifications to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in housekeeping, particularly within luxury environments. Mention specific achievements or responsibilities that demonstrate your ability to maintain high standards of cleanliness and service.
Showcase Customer Service Skills: Since the role requires impeccable customer service skills, provide examples in your application of how you've successfully engaged with guests in past roles. This could include handling guest requests or resolving issues effectively.
Proofread Your Application: Ensure your application is free from spelling and grammatical errors. Given the importance of communication in this role, a well-written application will reflect your attention to detail and professionalism.
How to prepare for a job interview at Bvlgari Hotel London
✨Showcase Your Experience
Be prepared to discuss your previous experience in housekeeping, especially within luxury environments. Highlight specific examples where you maintained high standards and trained others, as this will demonstrate your capability for the Housekeeping Floor Supervisor role.
✨Emphasise Customer Service Skills
Since the role requires impeccable customer service, think of instances where you went above and beyond for guests. Share these stories during the interview to illustrate your authentic and genuine approach to service.
✨Demonstrate Team Leadership
As a supervisor, you'll need to lead a team. Prepare to discuss your leadership style and how you've successfully trained or motivated staff in the past. This will show that you can manage and inspire Room Attendants and House Porters effectively.
✨Dress Impeccably
First impressions matter, especially in a luxury hotel setting. Dress smartly and present yourself impeccably for the interview to reflect the standards expected at The Bvlgari London.
