At a Glance
- Tasks: Lead a team to maintain top-notch cleanliness and comfort in a luxury hotel.
- Company: Join Vendôm Talents at The Bvlgari London, a prestigious 5-star hotel.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a team that creates unforgettable experiences for guests in a luxury setting.
- Qualifications: Experience in luxury housekeeping and a passion for exceptional service are essential.
- Other info: Diverse candidates are encouraged to apply; good English skills required.
The predicted salary is between 28800 - 43200 £ per year.
Vendôm offers you a great opportunity as a Housekeeping Floor Supervisor (F/M) at The Bvlgari London! Reporting to the Executive Housekeeper, you will ensure that all bedrooms, guest areas, storerooms, maid services and Housekeeping office are kept to the highest standards of cleanliness, maintenance and comfort.
You will be responsible for ensuring Room Attendants and House Porters are trained to keep the rooms and corridors to the highest standards set by the Hotel. You will be pivotal to the success of our Housekeeping department, which demands the expertise of exceptional professionals to deliver a memorable experience for our guests.
You will have the ability to work independently and as part of the team, and be impeccable in every manner of service but at the same time, you will be authentic and genuine.
ProfileThe ideal candidate will have experience in Housekeeping within a luxury environment. You are likely to have relevant NVQ or professional qualifications although your passion for the job will be what sets you apart.
To be successful in your application you will already have experience from within a luxury service environment along with an excellent understanding of the 5-star hospitality industry. You will be an immaculately presented individual who possesses authentic and impeccable customer service skills with your ability to engage with our guests being one of your greatest assets.
We encourage a diverse workforce; however, you will be required to have good levels of written and spoken English and be eligible to work in the UK.
Housekeeping Floor Supervisor employer: Bvlgari Hotel London
Contact Detail:
Bvlgari Hotel London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Floor Supervisor
✨Tip Number 1
Familiarise yourself with the luxury hotel industry standards. Research The Bvlgari London and understand their specific expectations for cleanliness and guest service. This knowledge will help you demonstrate your commitment to maintaining their high standards during any interviews.
✨Tip Number 2
Network with professionals in the hospitality sector, especially those who have experience in luxury hotels. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the Housekeeping Floor Supervisor position.
✨Tip Number 3
Prepare to showcase your leadership skills. As a supervisor, you'll need to train and manage a team effectively. Think of examples from your past experiences where you've successfully led a team or improved processes, and be ready to discuss these in an interview.
✨Tip Number 4
Practice your communication skills, particularly in English, as this role requires excellent verbal interaction with guests and staff. Consider role-playing common scenarios you might encounter in a luxury hotel setting to build your confidence and fluency.
We think you need these skills to ace Housekeeping Floor Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Housekeeping Floor Supervisor position. Tailor your application to highlight relevant experience in luxury housekeeping environments.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience in housekeeping, particularly in luxury hotels. Mention specific achievements or responsibilities that demonstrate your ability to maintain high standards of cleanliness and service.
Showcase Customer Service Skills: Since the role requires impeccable customer service skills, provide examples of how you've engaged with guests in past positions. This could include resolving issues, providing assistance, or creating a welcoming atmosphere.
Proofread Your Application: Before submitting your application, ensure that it is free from spelling and grammatical errors. A well-written application reflects your attention to detail, which is crucial for a supervisory role in housekeeping.
How to prepare for a job interview at Bvlgari Hotel London
✨Showcase Your Luxury Experience
Make sure to highlight your previous experience in a luxury environment during the interview. Discuss specific examples of how you maintained high standards of cleanliness and service, as this will demonstrate your suitability for the role.
✨Emphasise Training Skills
Since you'll be responsible for training Room Attendants and House Porters, be prepared to discuss your approach to training and mentoring staff. Share any relevant experiences where you successfully trained team members to meet high standards.
✨Demonstrate Impeccable Presentation
As a Housekeeping Floor Supervisor, your appearance matters. Dress impeccably for the interview to reflect the standards expected in a 5-star hotel. This will show that you understand the importance of presentation in the hospitality industry.
✨Engage with Authenticity
Authentic customer service is key in this role. Be genuine in your interactions during the interview, showcasing your ability to connect with guests. Share stories that illustrate your commitment to providing memorable experiences.