Director of Information Technology in City of London

About The Role

Bvlgari Hotel London, one of the city’s most prestigious luxury destinations, is seeking an experienced IT Director to lead all technology operations across the property. This is a key leadership position responsible for ensuring world-class digital performance, robust security, and innovative tech solutions that elevate the guest experience and support hotel operations.

What You’ll Do

• Oversee all hotel IT systems, networks, hardware, and software
• Lead the hotel’s technology strategy while ensuring alignment with brand standards
• Manage and mentor the on-site IT team and external vendors
• Ensure the highest levels of cybersecurity, data protection, and system reliability
• Partner with department heads to improve efficiency and guest‑facing technology
• Plan and execute technology upgrades, integrations, and digital innovation projects
• Maintain compliance with corporate, legal, and industry requirements

What We’re Looking For

• Proven leadership experience in IT within luxury hospitality or a similar high‑end environment
• Strong knowledge of hotel PMS, POS, telephony, networking, and cybersecurity
• A strategic thinker with hands‑on technical expertise
• Excellent communication skills and the ability to collaborate across departments
• Passion for delivering exceptional service and maintaining luxury brand standards

Why Join Us

Become part of a globally renowned luxury brand, where exceptional service and meticulous attention to detail define every guest experience. You’ll help shape the digital foundation of a hotel known for its elegance, innovation, and world‑class hospitality.