Human Resources – Payroll Partner in City of Westminster

Nestled in the heart of Knightsbridge, overlooking the verdant expanse of Hyde Park, Bvlgari Hotel London is one of the world's most celebrated luxury destinations. Since welcoming its first guests in 2012, the hotel has become synonymous with Italian artistry, flawless service and an unwavering commitment to excellence.

We are seeking an exceptional Human Resources – Payroll Partner to join our team — a role that sits at the intersection of operational precision and genuine human connection. Reporting to the Director of Human Resources and Director of Finance, you will take ownership of monthly payroll while supporting a broader range of HR functions across the full employee lifecycle. This is a role for someone who takes quiet pride in getting things exactly right — someone as comfortable navigating a payroll query as they are supporting a colleague through a significant moment at work.

From payroll and pensions to benefits, employee relations and colleague engagement, you will be a trusted and discreet partner to both the HR team and operational leaders across the hotel. As a member of the Human Resources team, you will help shape a colleague experience that is as exceptional as the guest experience — embodying the Bvlgari values of authenticity, grace and the tradition of excellence in everything you do.

• Processing monthly payroll with full ownership, ensuring accuracy, compliance and care at every stage
• Managing statutory submissions and staying current with UK payroll legislation and HMRC requirements
• Administering employee benefits, pensions and reward programmes from enrolment through to day-to-day colleague communication
• Maintaining accurate HR records and supporting colleagues through every stage of the employee lifecycle, from their first day to their last
• Supporting employee relations processes with discretion, including absence management, disciplinary and grievance matters
• Contributing to recruitment, onboarding, colleague engagement and learning & development initiatives
• Identifying opportunities to improve systems, processes and the overall efficiency of the Payroll function

We are looking for a candidate with proven payroll experience, ideally gained within hospitality or a similarly fast-paced environment. You will have a strong understanding of UK payroll legislation, HMRC requirements and benefits administration, with the ability to manage payroll processes accurately and efficiently from end to end. Experience with HR systems is essential, with knowledge of the Fourth payroll system highly desirable. Payroll experience, including working with Fourth, would be advantageous; however, candidates with experience in similar payroll platforms will also be considered.

You will be highly organised, detail-focused and comfortable working with data and reporting tools. In addition, you will bring a collaborative, approachable style, coupled with the professionalism and discretion required to handle sensitive employee information. A proactive, solutions-focused mindset and the ability to build strong working relationships across the business will be key to success in this role.

To work at Bvlgari Hotel London is to be part of something truly singular. Here, craftsmanship and elegance are not aspirations — they are the standard. We offer a professional, nurturing environment where talent is recognised, ambition is supported and excellence is celebrated. This is a wonderful opportunity to grow within an iconic global luxury brand, in a close-knit team that values both precision and people equally.

Compensation: Competitive salary