Description
BVC Hospitality operates a portfolio of innovative, globally recognised food concepts, including NAC, Crème, Supernova, Le Café NAC, and 74 Duke. With a strong presence in London, Paris, and the Middle East, we are known for blending creativity with operational excellence. Each brand reflects our commitment to quality, innovation, and exceptional customer experiences.
Position Summary
The Group Coffee & Beverage Manager leads the beverage offer across BVC Hospitality's brands. While overseeing the full spectrum of drinks (cocktails, wine, and softs), this role will emphasis on elevating our coffee program, designing signature caffeinated beverages, and setting the standard for every barista and venue. The role is focused predominantly on BVC's brands—NAC, Crème, Le Café NAC, 74 Duke, with more limited involvement at Supernova - and works closely with Procurement on coffee roaster selection and general beverage costings. This role balances hands-on quality control and elite barista training with visionary recipe development, ensuring every venue delivers a world-class, brand-true coffee and drinks experience.
Key Responsibilities
Coffee Innovation & Recipe Development: Spearhead the creation of signature coffee drinks, seasonal specials, and viral coffee recipes tailored to each brand's identity, particularly for concepts like Le Café NAC and Crème.
Full Beverage Menu Development: Evolve and manage the wider drinks menus—including cocktails, wine, and soft drinks—ensuring they align with each venue's vision.
Standards & Barista Training: Set and maintain elite coffee standards group-wide. Lead hands-on barista training (dialing in grinders, advanced milk texturing, latte art, and strict recipe execution) and support venue teams to deliver flawless consistency.
Supplier & Bean Management: Work closely with Procurement on selecting coffee roasters, bean origins, and dairy/alt-milk partners. Run tenders with general beverage suppliers, negotiate brand deals, and control beverage costs and margins across the portfolio.
Quality Control & Audits: Conduct regular espresso tastings, extraction checks, and quality audits across venues to ensure the absolute perfect pour and overall consistency of the wider drinks offer.
Compliance: Ensure licensing, allergen, and health & safety compliance for beverage service across all venues.
Trend Tracking & Innovation: Track global coffee trends (e.g., emerging brew methods, trending flavour profiles, functional ingredients) and lead new product launches to keep BVC at the forefront of cafe and hospitality culture.
Cross-Venue Collaboration: Work closely with General Managers, Head Chefs, Procurement, and Operations Directors to align the coffee and beverage offer, equipment choices, and costings with each venue's wider strategy.
Reporting: Track coffee and beverage sales performance, wastage, and stock across venues, reporting into the Group Operations Director.
Recruitment & Team Quality: Own recruitment for barista and bar roles across the group, including hiring, onboarding, and developing Head Baristas and Bar Managers in every location.
Hands-on Expectation: Work behind the espresso machine and bar during shifts across our restaurants when needed to lead by example.
Bar & Cafe Design: Standardise espresso machines, grinders, brewing equipment, and back-bar setups across sites, plus provide critical input on cafe/bar design for new openings.
Key Requirements & Experience
Proven experience as a Head of Coffee, Coffee Operations Manager, Beverage Manager or Bar Manager with a heavy specialty coffee focus, ideally gained across multiple premium sites.
Strong working knowledge of cocktails and wine to oversee the broader beverage program.
A hands-on, detail-oriented leader with a genuine passion for specialty coffee and hospitality, able to influence, inspire, and train barista and bar teams across different venues and brands.
Willingness to travel regularly between venues across London, and to work flexible hours including evenings and weekends as needed.
Company Benefits
Generous Discounts: 50% discount across all BVC Hospitality venues and CODE app membership.
Enhanced holiday packages: one extra day for each year of service (up to 5 days).
Enhanced Maternity/Paternity Pay.
Long service rewards.
TPBN1_UKCT
Group Coffee & Beverage Manager in London employer: BVC
BVC Hospitality is an exceptional employer, offering a unique opportunity to shape a new gelato brand from the ground up in the vibrant city of London. With a strong focus on quality and creativity, employees are encouraged to innovate and collaborate closely with experienced chefs and founders, fostering a dynamic work culture that values detail and excellence. The company prioritises employee growth through hands-on experience and the chance to build a legacy, making it an ideal place for those seeking meaningful and rewarding careers in the culinary arts.
