At a Glance
- Tasks: Support daily operations and inspire the team to deliver exceptional guest experiences.
- Company: Join Supernova, a vibrant burger shop in Soho, part of the innovative BVC Group.
- Benefits: Enjoy competitive salary, bonuses, employee discounts, and flexible working arrangements.
- Other info: Opportunities for professional growth and a supportive, creative work environment.
- Why this job: Be part of a dynamic team and help create unforgettable dining experiences.
- Qualifications: Experience in a leadership role within fast-paced dining; passion for customer service.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an exceptional Assistant General Manager to join the team at Supernova, our vibrant and innovative smashed burger shop in Soho. Supernova is known for its energetic atmosphere and outstanding burgers, making it a standout destination in London's dynamic quick service scene. This role offers a fantastic opportunity to help lead our talented team, working closely with the General Manager to ensure customers enjoy unforgettable experiences in a fun, welcoming environment.
POSITION SUMMARY
As Assistant General Manager, you will support the General Manager in overseeing daily operations, ensuring the highest standards of hospitality, operational efficiency, and team engagement. The ideal candidate is enthusiastic, hands-on, and passionate about delivering excellent guest experiences. You'll help drive Supernova's continued success by supporting the team, maintaining top-quality service, and cultivating a vibrant workplace culture.
KEY RESPONSIBILITIES
- Assist the General Manager in overseeing daily operations, ensuring consistently high standards.
- Inspire, mentor, and support the team, creating a positive and collaborative work environment.
- Maintain excellent service standards.
- Support financial objectives through budget management, cost control, and maximising profitability.
- Work closely with the team to ensure consistent quality.
- Assist with training and ongoing staff development.
- Ensure compliance with health & safety regulations, licensing laws, and company policies.
- Implement operational improvements and proactively address challenges to enhance overall performance.
KEY REQUIREMENTS
- Proven experience as an Assistant General Manager, Supervisor, or similar leadership role in a fast-paced, casual dining setting.
- Passionate about delivering exceptional customer experiences with attention to detail.
- Strong understanding of quick-service restaurant operations.
- Ability to effectively train, mentor, and motivate a team.
- Ability to adapt, manage challenges proactively, and find practical solutions.
WHAT WE OFFER
- Competitive salary with performance-based bonuses.
- Professional growth through structured training and clear career progression within BVC Group.
- A dynamic, supportive work environment where creativity and teamwork thrive.
- Generous employee discounts, including 50% off at all BVC Group venues and exclusive hospitality perks via CODE app membership.
- Flexible working arrangements and complimentary meals on shift.
- Enhanced benefits including company sick pay, maternity/paternity leave, and holiday pay.
- Long-service rewards and recognition.
BVC Group is committed to creating an inclusive environment, celebrating diversity, and fostering respect for all team members.
HOW TO APPLY
Ready to join our exciting team at Supernova? Apply now to become our Assistant General Manager and be part of something extraordinary.
Assistant General Manager employer: BVC Group
BVC Group is an exceptional employer that fosters a vibrant work culture centred on creativity, collaboration, and excellence. As a Beverage Manager, you will enjoy generous discounts across our renowned venues, enhanced holiday packages, and opportunities for professional growth within a dynamic team dedicated to delivering outstanding customer experiences. With a strong presence in London and a commitment to innovation, BVC Group offers a unique environment where your passion for drinks and hospitality can truly flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager
✨Tip Number 1
Get to know the company culture before your interview. Dive into Supernova's vibe and values by checking out their social media and website. This way, you can tailor your answers to show how you fit right in!
✨Tip Number 2
Practice your people skills! As an Assistant General Manager, you'll be leading a team and engaging with customers. Role-play common scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Prepare some questions for your interview that show your interest in the role and the company. Ask about team dynamics or how they maintain high service standards. It shows you're keen and ready to contribute!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining the Supernova team directly.
We think you need these skills to ace Assistant General Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how passionate you are about delivering exceptional customer experiences and being part of our vibrant team at Supernova.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in fast-paced dining settings. We’re looking for someone who understands quick-service operations, so showcase your skills that align with what we do!
Be Authentic:Don’t be afraid to let your personality come through in your application. We value authenticity and want to know what makes you unique. Share your story and how it connects to our mission at Supernova.
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at BVC Group
✨Know the Brand
Before your interview, dive deep into Supernova's vibe and values. Familiarise yourself with their menu, customer reviews, and what makes them stand out in the quick service scene. This will show your genuine interest and help you connect your experience to their brand.
✨Showcase Your Leadership Skills
As an Assistant General Manager, you'll need to inspire and mentor the team. Prepare examples from your past roles where you've successfully led a team, tackled challenges, or improved service standards. Be ready to discuss how you can bring that same energy to Supernova.
✨Emphasise Customer Experience
Supernova is all about delivering unforgettable guest experiences. Think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to highlight your passion for exceptional service and attention to detail.
✨Prepare for Operational Questions
Expect questions about managing daily operations, budget control, and compliance with health and safety regulations. Brush up on your knowledge of quick-service restaurant operations and be ready to discuss how you would implement improvements at Supernova.
