Team Leader

Team Leader

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team in delivering exceptional customer experiences in a fast-paced environment.
  • Company: Buzzworks Holdings is a vibrant hospitality group with 22 venues focused on community and great service.
  • Benefits: Enjoy flexible working, 40% staff discount, career progression, and wellness support.
  • Why this job: Join a people-focused culture where you can grow, learn, and make lifelong friends.
  • Qualifications: Previous experience in a similar role and a passion for customer service are essential.
  • Other info: Buzzworks promotes an inclusive work environment and values diverse teams.

The predicted salary is between 28800 - 43200 £ per year.

At Buzzworks, we’re more than just a hospitality group, we’re a community. With 22 venues (and counting), we’re a stable, people-focused business that brings positive energy and exceptional experiences to every town, city, and suburb we serve. If you\’re passionate about great food, great people, and creating memorable moments, you’ll feel right at home with us.

As a Team Leader, you will have previous experience in a similar role and want to share your ideas and work with the existing team to develop both yourself and the team. Customer-focused, you will feel comfortable in delivering the best possible experience for our customers and you will always adhere to our standards, behaviours, and values.

The Buzz:

  • Flexible working – work that works for you.
  • Training & development
  • Live action training sessions
  • 40% staff discount
  • Internal progression opportunities
  • Additional holidays for long service at 1/3 and 5 years
  • Health and wellbeing – access to Employee Assistance, wellness hub & discounted gym membership
  • Financial wellbeing support – financial care package and interest-free loans
  • Wagestream
  • Working with great people and making lifelong friends!

The Work:

You will love meeting new people and working as part of a team within a busy, fast-paced environment. You will learn skills that will set you up for your future success, whether you continue your hospitality journey or pursue your dream job. Life experiences are what we do best. Communication, teamwork, organisational, and problem-solving skills are all part of the training, so apply now to start the journey!

Buzzworks is an equal opportunity employer. We believe in an equitable and inclusive work environment, and a diverse, empowered team is key to achieving our aim to make people feel great through hospitality.

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Team Leader employer: Buzzworks Holdings

At Buzzworks Holdings, we pride ourselves on being more than just a hospitality group; we are a vibrant community dedicated to creating exceptional experiences. Our flexible working arrangements, comprehensive training and development programmes, and commitment to employee wellbeing make us an outstanding employer in Edinburgh. With ample opportunities for career progression and a supportive team environment, you will thrive while making lasting memories for our customers.
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Contact Detail:

Buzzworks Holdings Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader

✨Tip Number 1

Familiarise yourself with Buzzworks Holdings' values and culture. Since they emphasise community and teamwork, showcasing your alignment with these principles during any interactions can set you apart.

✨Tip Number 2

Highlight your previous leadership experience in hospitality settings. Be ready to discuss specific examples of how you've successfully led a team and improved customer experiences in fast-paced environments.

✨Tip Number 3

Network with current or former employees of Buzzworks Holdings. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage in your discussions.

✨Tip Number 4

Prepare to demonstrate your problem-solving skills. Think of scenarios where you've effectively resolved issues in a team setting, as this is crucial for a Team Leader role in a busy environment.

We think you need these skills to ace Team Leader

Leadership Skills
Customer Service Excellence
Teamwork
Communication Skills
Organisational Skills
Problem-Solving Skills
Time Management
Adaptability
Conflict Resolution
Training and Development
Interpersonal Skills
Attention to Detail
Ability to Work in a Fast-Paced Environment
Empathy

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Team Leader at Buzzworks Holdings. Highlight your previous experience in similar roles and how it aligns with their expectations.

Tailor Your CV: Customise your CV to reflect the skills and experiences that are most relevant to the Team Leader position. Emphasise your customer service skills, teamwork, and any leadership experience you have.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to lead a team. Mention specific examples of how you've contributed to a positive customer experience in the past.

Showcase Your Values: Buzzworks Holdings values a people-focused approach. In your application, demonstrate how your personal values align with theirs, particularly in terms of teamwork, communication, and creating memorable experiences.

How to prepare for a job interview at Buzzworks Holdings

✨Show Your Passion for Hospitality

Buzzworks Holdings is all about creating memorable experiences. Make sure to express your enthusiasm for the hospitality industry and share any relevant experiences that highlight your passion for great food and customer service.

✨Demonstrate Team Leadership Skills

As a Team Leader, you'll need to showcase your ability to lead and inspire a team. Prepare examples of how you've successfully managed a team in the past, focusing on communication, teamwork, and problem-solving skills.

✨Align with Company Values

Familiarise yourself with Buzzworks' values and behaviours. During the interview, reference these values and explain how your personal work ethic aligns with their mission to create a positive community atmosphere.

✨Prepare Questions for the Interviewers

Engage with your interviewers by preparing thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you assess if Buzzworks is the right fit for you.

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