Team Leader

Team Leader

Greenock Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team, ensuring exceptional customer experiences in a fast-paced environment.
  • Company: Join Buzzworks, a vibrant hospitality group with 22 venues focused on community and positive energy.
  • Benefits: Enjoy flexible working, training opportunities, 40% staff discount, and health support.
  • Why this job: Develop valuable skills while making lifelong friends in a supportive and inclusive culture.
  • Qualifications: Previous experience in a similar role and a passion for customer service are essential.
  • Other info: Buzzworks values diversity and is committed to creating an equitable workplace.

The predicted salary is between 24000 - 36000 £ per year.

At Buzzworks, we’re more than just a hospitality group; we’re a community. With 22 venues (and counting), we’re a stable, people-focused business that brings positive energy and exceptional experiences to every town, city, and suburb we serve. If you\’re passionate about great food, great people, and creating memorable moments, you’ll feel right at home with us.

Position: Team Leader

We are seeking a Team Leader with previous experience in a similar role. You should be eager to share your ideas, collaborate with the existing team, and develop both yourself and the team. Customer focus is essential; you will be committed to delivering the best possible experience for our customers while adhering to our standards, behaviors, and values.

The Buzz:

  • Flexible working arrangements
  • Training & development programs
  • Live action training sessions
  • 40% staff discount
  • Internal progression opportunities
  • Additional holidays for long service at 1 and 5 years
  • Health and wellbeing support, including access to Employee Assistance, wellness hub, and discounted gym memberships
  • Financial wellbeing support, including a care package and interest-free loans
  • Wagestream access
  • Work with great people and make lifelong friends

The Role:

You will enjoy meeting new people and working as part of a team within a busy, fast-paced environment. This role offers valuable skills that will set you up for future success, whether you continue in hospitality or pursue your dream career. The training includes communication, teamwork, organizational, and problem-solving skills. Apply now to start your journey!

Equal Opportunity Employer: Buzzworks is committed to an inclusive and equitable work environment. We believe that a diverse and empowered team is key to making people feel great through hospitality.

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Team Leader employer: Buzzworks Holdings

At Buzzworks, we pride ourselves on being a community-driven hospitality group that values our team members as much as our customers. With flexible working arrangements, extensive training and development programmes, and a strong focus on health and wellbeing, we create an environment where you can thrive both personally and professionally. Join us to not only enhance your skills in a vibrant setting but also to build lasting friendships while delivering exceptional experiences.
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Contact Detail:

Buzzworks Holdings Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader

✨Tip Number 1

Familiarise yourself with Buzzworks' values and culture. Understanding their commitment to community and customer experience will help you align your approach during interviews and discussions.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully led a team in the past. Be ready to discuss specific situations where you motivated your team or resolved conflicts.

✨Tip Number 3

Network with current or former employees of Buzzworks if possible. They can provide insights into the company culture and what it takes to thrive as a Team Leader within their organisation.

✨Tip Number 4

Prepare to discuss your ideas for enhancing customer experiences. Buzzworks values innovation, so demonstrating your passion for creating memorable moments will set you apart from other candidates.

We think you need these skills to ace Team Leader

Leadership Skills
Customer Service Orientation
Team Collaboration
Communication Skills
Organisational Skills
Problem-Solving Skills
Time Management
Adaptability
Conflict Resolution
Interpersonal Skills
Training and Development
Positive Attitude
Attention to Detail
Ability to Work Under Pressure

Some tips for your application 🫡

Understand the Company Culture: Before applying, take some time to understand Buzzworks' community-focused approach. Highlight your passion for hospitality and how you align with their values in your application.

Tailor Your CV: Make sure your CV reflects your previous experience as a Team Leader or in similar roles. Emphasise your customer service skills and any relevant training or development you've undertaken.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Share specific examples of how you've contributed to team success and improved customer experiences in past positions.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that all information is clear and concise to make a strong impression.

How to prepare for a job interview at Buzzworks Holdings

✨Show Your Passion for Hospitality

Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of what you love about creating memorable experiences for customers and how you’ve contributed to a positive atmosphere in previous roles.

✨Demonstrate Team Collaboration

As a Team Leader, collaboration is key. Be prepared to discuss how you've successfully worked with teams in the past. Highlight any experiences where you’ve led a team or contributed to team development, showcasing your ability to inspire and motivate others.

✨Emphasise Customer Focus

Buzzworks values customer experience highly, so be ready to talk about how you prioritise customer satisfaction. Share stories that illustrate your commitment to delivering exceptional service and how you handle challenging situations to ensure a positive outcome.

✨Prepare Questions About Development Opportunities

Show your eagerness to grow by asking insightful questions about training and development programs at Buzzworks. This demonstrates your commitment to personal and team growth, aligning with their focus on internal progression and skill enhancement.

Team Leader
Buzzworks Holdings
B
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