At a Glance
- Tasks: Lead a vibrant team to create unforgettable guest experiences and support their growth.
- Company: Join Buzzworks, a people-first hospitality group with 22 lively venues.
- Benefits: Flexible shifts, training support, early wage access, and 40% staff discount.
- Other info: Enjoy career progression, extra holidays, and wellbeing support.
- Why this job: Be at the heart of hospitality, shaping future talent while having fun.
- Qualifications: Experience in hospitality management or a passion for stepping up.
The predicted salary is between 31500 - 38500 £ per year.
We are more than just a hospitality group, we are a community.
With 22 vibrant venues (and counting), Buzzworks is a people-first business that delivers positive energy, incredible food & drink, and unforgettable experiences to every neighbourhood we serve.
We are on the lookout for a dynamic, people-focused Deputy Manager to support the day-to-day running of one of our venues and help shape the next generation of hospitality talent.
- The Buzz
- Flexible working - shifts that work around your life
- Training & Development, we support your journey.
- Stream App - access your wages before payday
- Top 100 Best Companies to work for.
- 40% staff discount across all Buzzworks venues
- Internal progression opportunities , we promote from within
- Extra holidays after 1, 3, and 5 years' service
- Wellbeing support - Employee Assistance, wellness hub, discounted gym.
The Works
As a Deputy Manager, you’ll be right at the heart of the action, working closely with the General Manager to lead the team, delight guests, and keep everything running smoothly.
You’ll support everything from high-energy service to training and development, helping create a venue that both customers and colleagues love.
- In This Role, You’ll
- Support the General Manager in the smooth, profitable running of the venue
- Lead by example to deliver exceptional guest experiences
- Motivate and coach the team to reach their full potential
- Maintain high standards in quality, service, safety, and compliance
- Handle tricky situations and complaints with calm, guest-first confidence
- Bring our Buzzworks Core Values to life, on every shift
- You Are
- A natural Leader who builds trust and brings out the best in others
- Guest Focused, confident, and unflappable under pressure
- A strong communicator and problem solver
- Experienced in hospitality management or ready to take the next step
- A true team player with a can do attitude and a passion for service
Buzzworks is an equal opportunity employer. We believe a diverse, empowered team is the key to achieving our aim:
To make people feel great through hospitality.
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Deputy Manager — Guest Experience & Team Growth in Scotland employer: Buzzworks Holdings
Buzzworks Holdings is an exceptional employer, offering a dynamic work environment where culinary creativity thrives. With a strong focus on employee development and teamwork, you will have the opportunity to grow your skills in a high-volume kitchen while being part of a forward-thinking hospitality group that values quality and innovation across Scotland.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager — Guest Experience & Team Growth in Scotland
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Buzzworks Holdings. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Buzzworks Holdings
Don't be shy about reaching out to Buzzworks Holdings directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Deputy Manager — Guest Experience & Team Growth in Scotland
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Buzzworks Holdings and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Buzzworks Holdings
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
