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- Tasks: Deliver top-notch customer service and assist guests with their queries on weekends.
- Company: Leading hospitality group in Scotland with a people-first culture.
- Benefits: Flexible part-time hours, training, and career progression opportunities.
- Why this job: Join a vibrant team and enhance your communication skills while helping others.
- Qualifications: Customer service experience and strong organisational skills are preferred.
- Other info: Perfect for students looking to gain experience in a dynamic environment.
The predicted salary is between 11 - 16 £ per hour.
A leading hospitality group in Scotland is seeking a Customer Services Advisor for part-time work on weekends. The role focuses on delivering excellent customer service across multiple channels and supporting guests with their queries.
Candidates should ideally have:
- Customer service experience
- Confidence in communication
- Strong organizational skills
This position offers a people-first culture with various employee perks, including training and career progression opportunities.
Weekend Customer Service Pro (Part-Time) in Kilmarnock employer: Buzzworks Holdings
Contact Detail:
Buzzworks Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Customer Service Pro (Part-Time) in Kilmarnock
✨Tip Number 1
Get to know the company! Research the hospitality group and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role requires confident communication, try role-playing common customer service scenarios with a friend. This will help you feel more prepared and relaxed when it comes to handling real guest queries.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've successfully managed multiple tasks or resolved customer issues efficiently. This will demonstrate that you can handle the fast-paced environment of a weekend customer service role.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, you'll be one step closer to joining a people-first culture that values your growth and development.
We think you need these skills to ace Weekend Customer Service Pro (Part-Time) in Kilmarnock
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous customer service experience you have. We want to see how you've handled queries and supported guests in the past, so share specific examples that showcase your skills!
Be Confident and Communicative: Since this role is all about communication, let your personality shine through in your application. Use a friendly tone and demonstrate your ability to connect with people, as that's what we value at StudySmarter.
Organise Your Application: Keep your application neat and structured. We appreciate clarity, so make it easy for us to read through your experiences and qualifications. A well-organised application reflects strong organisational skills, which are key for this role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Buzzworks Holdings
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss your previous experiences and how they relate to the role. Think of specific examples where you’ve gone above and beyond for a customer, as this will show your commitment to excellent service.
✨Show Off Your Communication Skills
Since the role requires confident communication, practice articulating your thoughts clearly. You might want to do a mock interview with a friend or family member. Focus on being friendly and approachable in your responses, as this reflects the people-first culture of the company.
✨Demonstrate Organisational Skills
Prepare to discuss how you manage your time and tasks effectively. Think of instances where you’ve juggled multiple responsibilities, especially in a busy environment. This will highlight your ability to stay organised while providing top-notch service to guests.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training and career progression opportunities mentioned in the job description. This shows your interest in growing with the company and reinforces that you’re serious about the role.
