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- Tasks: Provide exceptional service to guests via phone and email.
- Company: Dynamic hospitality group focused on guest satisfaction.
- Benefits: Flexible weekend hours, staff discounts, and career progression.
- Why this job: Join us to make every guest feel valued in a fast-paced environment.
- Qualifications: Customer service experience and confident communication skills.
- Other info: Training provided with opportunities for growth.
The predicted salary is between 10 - 13 £ per hour.
A hospitality group is seeking a part-time Customer Services Advisor to provide exceptional service to guests through phone and email. Applicants should have customer service experience, be confident communicators, and possess a positive attitude.
The role offers flexible weekend hours, training, and various benefits including a staff discount and career progression opportunities. Join the team to make every guest feel valued and ensure positive experiences in a fast-paced environment.
Weekend Customer Care Ambassador in Kilmarnock employer: Buzzworks Holdings Ltd
Contact Detail:
Buzzworks Holdings Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Customer Care Ambassador in Kilmarnock
✨Tip Number 1
Make sure to showcase your customer service experience during interviews. We want to hear about specific situations where you went above and beyond for a guest. This will help us see how you can bring that same energy to our team!
✨Tip Number 2
Practice your communication skills! Whether it’s over the phone or via email, being a confident communicator is key. We recommend doing some mock calls or writing sample emails to get comfortable before your interview.
✨Tip Number 3
Don’t forget to highlight your positive attitude! We love candidates who can keep things upbeat, even in a fast-paced environment. Share examples of how you’ve maintained positivity while handling challenging situations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals ready to make every guest feel valued. Let’s get you on board!
We think you need these skills to ace Weekend Customer Care Ambassador in Kilmarnock
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous customer service experience in your application. We want to see how you've made guests feel valued in the past, so share specific examples that showcase your skills!
Be Yourself: We love a positive attitude! Let your personality shine through in your written application. Use a friendly tone and don’t be afraid to show us what makes you unique.
Tailor Your Application: Take a moment to read the job description carefully and tailor your application accordingly. We’re looking for confident communicators, so make sure your writing reflects that!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Buzzworks Holdings Ltd
✨Know the Company
Before your interview, take some time to research the hospitality group. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences that highlight your customer service skills. Think about times when you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to provide exceptional service, which is key for the role.
✨Practice Confident Communication
Since the role involves communicating with guests over the phone and email, practice speaking clearly and confidently. You might even want to do a mock interview with a friend or family member to get comfortable articulating your thoughts and responding to potential questions.
✨Embrace a Positive Attitude
During the interview, let your positive attitude shine through. Smile, maintain good eye contact, and express enthusiasm for the role. Employers are looking for candidates who can create a welcoming atmosphere for guests, so showing your upbeat personality can make a great impression.
