Deputy General Manager — Club Ops & Customer Experience in England
Deputy General Manager — Club Ops & Customer Experience

Deputy General Manager — Club Ops & Customer Experience in England

England Full-Time 28000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead customer service excellence and support operational management across various locations.
  • Company: A top bingo business in England with a focus on customer experience.
  • Benefits: Competitive salary up to £35,000 and great employee perks.
  • Why this job: Join a dynamic team and make a real difference in customer satisfaction.
  • Qualifications: Experience in managing teams in customer-focused settings is essential.
  • Other info: Flexible schedule with opportunities for career growth.

The predicted salary is between 28000 - 42000 £ per year.

A leading bingo business in England is looking for a Deputy General Manager to ensure exceptional customer service and assist in operational management. You will work full-time and need a flexible schedule, covering different locations as needed.

Ideal candidates will have:

  • Experience managing teams in customer-focused environments
  • A commitment to high service standards
  • The ability to drive business growth through effective team management

Competitive salary of up to £35,000 and various employee benefits offered.

Deputy General Manager — Club Ops & Customer Experience in England employer: Buzz Group

Join a leading bingo business in England that prioritises exceptional customer service and team collaboration. With a competitive salary of up to £35,000, our company offers a vibrant work culture, comprehensive employee benefits, and ample opportunities for professional growth. We value flexibility and innovation, making it an exciting place for those looking to make a meaningful impact in the customer experience sector.
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Contact Detail:

Buzz Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Deputy General Manager — Club Ops & Customer Experience in England

Tip Number 1

Network like a pro! Reach out to your connections in the bingo and customer service industry. We all know that sometimes it’s not just what you know, but who you know that can help you land that Deputy General Manager role.

Tip Number 2

Prepare for those interviews by practising common questions related to team management and customer experience. We suggest role-playing with a friend or using mock interview tools to boost your confidence and nail that first impression.

Tip Number 3

Showcase your leadership skills! When you get the chance to chat with potential employers, share specific examples of how you've driven business growth and improved customer satisfaction in previous roles. We want to see that passion shine through!

Tip Number 4

Don’t forget to apply through our website! It’s super easy and ensures your application gets the attention it deserves. Plus, we’re always on the lookout for candidates who are ready to make a difference in customer experience.

We think you need these skills to ace Deputy General Manager — Club Ops & Customer Experience in England

Customer Service Management
Team Management
Operational Management
Flexibility
High Service Standards
Business Growth Strategies
Leadership Skills
Communication Skills

Some tips for your application 🫡

Show Your Customer Service Skills: Make sure to highlight your experience in customer-focused environments. We want to see how you've gone above and beyond to ensure exceptional service, so share specific examples that demonstrate your commitment to high service standards.

Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to match the job description. Use keywords from the listing to show us you understand what we’re looking for in a Deputy General Manager.

Highlight Team Management Experience: Since this role involves managing teams, be sure to showcase your leadership skills. Talk about how you've successfully led teams in the past and driven business growth through effective management. We want to know how you motivate and inspire others!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!

How to prepare for a job interview at Buzz Group

Know the Business Inside Out

Before your interview, make sure you research the bingo business thoroughly. Understand their customer service philosophy and operational strategies. This will not only show your genuine interest but also help you align your answers with their values.

Showcase Your Team Management Skills

Prepare specific examples of how you've successfully managed teams in customer-focused environments. Highlight your leadership style and how it has contributed to high service standards and team motivation. This is crucial for a role that emphasises effective team management.

Flexibility is Key

Since the role requires a flexible schedule covering different locations, be ready to discuss your availability and willingness to adapt. Share any past experiences where you successfully managed varying schedules or worked in multiple locations.

Demonstrate Your Commitment to Customer Experience

Think of instances where you went above and beyond to enhance customer experience. Be prepared to discuss how you would implement similar strategies in this role to drive business growth and ensure exceptional service.

Deputy General Manager — Club Ops & Customer Experience in England
Buzz Group
Location: England
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  • Deputy General Manager — Club Ops & Customer Experience in England

    England
    Full-Time
    28000 - 42000 £ / year (est.)
  • B

    Buzz Group

    50-100
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