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- Tasks: Lead a team to deliver exceptional customer service and support daily operations.
- Company: A top bingo operator in Greater London with a focus on fun and community.
- Benefits: Full-time role with competitive pay and opportunities for career growth.
- Why this job: Join a vibrant team and make a difference in customer experiences every day.
- Qualifications: Experience in customer service management, ideally in leisure or retail.
- Other info: Flexible hours and a dynamic work environment await you!
The predicted salary is between 36000 - 60000 £ per year.
A leading bingo operator in Greater London is seeking a Deputy General Manager to ensure exceptional customer service and support the General Manager in daily operations. This full-time position requires flexibility as you manage a team and implement brand strategies.
The ideal candidate will have a strong background in customer service management, preferably in leisure or retail, and must be committed to delivering a great experience for customers while fostering team development.
Club Operations Leader – Deputy General Manager employer: Buzz Group
Contact Detail:
Buzz Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Club Operations Leader – Deputy General Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working in leisure or retail. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for customer service shine through. Share stories that highlight your experience and how you’ve made a difference in previous roles.
✨Tip Number 3
Be proactive! Don’t just wait for job postings; reach out directly to companies you admire. Express your interest in working with them and ask if they have any upcoming opportunities.
✨Tip Number 4
Apply through our website! We make it easy for you to find the right role. Plus, it shows you’re serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Club Operations Leader – Deputy General Manager
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service management. We want to see how you've gone above and beyond to create great experiences for customers, especially in leisure or retail settings.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to reflect the specific requirements of the Deputy General Manager role. Show us why you’re the perfect fit!
Be Flexible and Ready to Lead: Since this role requires flexibility, let us know about your experience managing teams and adapting to changing situations. We want to see that you can support the General Manager effectively while keeping the team motivated.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Buzz Group
✨Know the Company Inside Out
Before your interview, make sure you research the bingo operator thoroughly. Understand their brand values, customer service philosophy, and any recent news or developments. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Deputy General Manager, exceptional customer service is key. Prepare specific examples from your past experiences where you successfully handled customer issues or improved service quality. This will demonstrate your capability to deliver a great experience for customers.
✨Team Management Experience is Crucial
Be ready to discuss your experience in managing teams. Think of instances where you fostered team development or implemented strategies that improved team performance. Highlighting these experiences will show that you can support the General Manager effectively.
✨Flexibility is Key
Since the role requires flexibility, be prepared to discuss how you handle varying schedules and adapt to changing situations. Share examples of times when you successfully managed unexpected challenges in a previous role, showcasing your ability to thrive in a dynamic environment.
