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- Tasks: Conduct risk assessments and investigate fraudulent activities to ensure player safety.
- Company: Dynamic gaming company focused on ethical practices and player protection.
- Benefits: Up to £30,000 salary, annual bonus, 5 weeks leave, and mental wellbeing support.
- Why this job: Make a real impact in safeguarding players while working in a fast-paced environment.
- Qualifications: Experience in player protection and strong communication skills required.
- Other info: Join a passionate team with opportunities for growth and development.
The predicted salary is between 24000 - 36000 £ per year.
Location: Hybrid
Department: Risk & Compliance
Type: Full-time
Salary: Up to £30,000 per annum plus annual bonus (depending on company performance)
Do you have experience in AML? Are you passionate about safeguarding players and ensuring ethical gaming practices? Do you thrive in a fast-paced, impact-driven environment where no two days are the same? If so, we want to hear from you!
Join our forward-thinking Player Protection team, the first line of defence in protecting both our players and our business from evolving risks such as gambling harm, fraud, and money laundering. This is a pivotal role where your analytical mindset, regulatory knowledge, and compassionate communication skills will make a real impact.
In return for everything you bring, we offer an exciting role in a rapidly expanding business and a competitive rewards package which includes:
- HelpHand - a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more
- Thrive App for your mental wellbeing approved by the NHS
- Buzz Brights Apprenticeships
- Buzz Brilliance Awards - Employee Recognition Scheme
- Buzz Learning, our digital learning platform with access to 100s of online courses
- Access to Trained Mental Health Advocates for advice on your mental wellbeing
- 5 weeks Annual Leave plus Public Holidays
- Buy Holidays - Salary Sacrifice Scheme opportunity to buy an extra week's holiday (if eligible)
- Staff discount - 50% off bingo tickets, food & soft drinks
- Refer a Friend Scheme
- Life Assurance
- Pension Scheme
What You'll Be Doing:
- Conducting risk assessments and forensic profiling of customer accounts
- Investigating escalated cases of fraudulent activity and suspicious behaviour
- Engaging with customers to understand their circumstances and ensure safe play
- Leading Enhanced Due Diligence (EDD) investigations, including Source of Funds/Wealth reviews
- Maintaining accurate records and completing Suspicious Activity Reports (SARs)
- Collaborating with retail and digital teams to create a seamless safer gambling experience
- Presenting findings to senior governance meetings and contributing to policy improvements
What You'll Bring:
- Proven experience in Player Protection within a regulated environment (iGaming, Bingo, Casino, or Finance)
- Strong understanding of key regulations: POCA, TACT, LCCP, GDPR, and the Gambling Act
- Hands-on experience with Customer Due Diligence (CDD) and EDD procedures
- Excellent communication skills and the ability to handle sensitive conversations with empathy
- A sharp eye for detail and a proactive, investigative mindset
- Proficiency in Microsoft Office (Excel, Word, OneNote, PowerPoint)
- Ability to work independently and as part of a remote team
Desirable Extras:
- ICA Certificate in KYC, CDD, or AML
- Experience compiling reports and presenting findings to senior stakeholders
Why You'll Love It Here:
- You’ll be part of a passionate team that puts player safety at the heart of everything
- You’ll have the opportunity to shape safer gambling practices and drive real change
- You’ll work in a supportive, collaborative environment with room to grow
Ready to make a difference? Apply now and help us protect what matters most.
Player Protection Officer in Derby employer: Buzz Group Limited
Contact Detail:
Buzz Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Player Protection Officer in Derby
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working in player protection or compliance. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of key regulations like POCA and GDPR. We want you to show off your analytical mindset and how you can apply it to real-world scenarios in player protection.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Player Protection Officer in Derby
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for player protection shine through. We want to see that you care about safeguarding players and ethical gaming practices, so share any relevant experiences or motivations that drive you.
Tailor Your CV: Make sure your CV is tailored to the Player Protection Officer role. Highlight your experience in AML and any relevant regulations like POCA and GDPR. We love seeing how your skills match what we're looking for!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon where possible. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Buzz Group Limited
✨Know Your Regulations
Familiarise yourself with key regulations like POCA, TACT, LCCP, GDPR, and the Gambling Act. Being able to discuss these confidently will show your understanding of the industry and demonstrate that you're serious about player protection.
✨Showcase Your Analytical Skills
Prepare examples of how you've conducted risk assessments or investigations in previous roles. Highlight your analytical mindset and detail-oriented approach, as these are crucial for the Player Protection Officer role.
✨Practice Empathetic Communication
Since you'll be handling sensitive conversations, practice how you would engage with customers in a compassionate manner. Role-playing scenarios can help you feel more comfortable discussing difficult topics during the interview.
✨Be Ready to Present Findings
Think about how you would present findings from investigations to senior stakeholders. Prepare a brief summary of a past experience where you had to compile reports and share insights, as this will demonstrate your ability to communicate effectively in a professional setting.