Chat Host

Join the Fun as a Chat Star (Host) at Buzz Bingo!

Location: Nottingham Studios (with occasional travel to Derby Studios)

Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.
Hours: 40 hours/week | 5 hours/day over 4 days (including weekends)
Salary: £25,952.85 per annum

Are you a natural entertainer with a passion for people and a flair for fun? We\’re looking for vibrant, engaging personalities to become the face and voice of Buzz Bingo\’s live chat experience!

What You\’ll Be Doing

As a Chat Star, you\’ll be the heartbeat of our live bingo experience—bringing energy, entertainment, and genuine connection to our online and in-club customers. You\’ll:

• Host live chat sessions that are fun, friendly, and full of personality
• Spark conversations beyond bingo—think pop culture, trivia, and trending topics
• Deliver games, quizzes, and activities to boost engagement
• Promote offers and campaigns with flair and authenticity
• Respond to customer queries and moderate chat with professionalism
• Work closely with our Live Bingo team to create a seamless, exciting experience
• Award bonuses and manage player accounts
• Support safer gambling practices and follow all compliance processes

What You Bring

• A magnetic personality with a love for entertaining and chatting
• Strong general knowledge and curiosity about the world
• Excellent written communication and typing skills
• Experience in a customer-facing role (hospitality, retail, etc.)
• Confidence using digital tools and navigating the internet
• Ability to multitask and think on your feet
• Awareness of bingo and online gaming is a plus (but not essential)

Bonus Skills (Nice to Have)

• Familiarity with systems like VF BOS or IMS
• Understanding of GDPR and Safer Gambling practices

Hit the Jackpot with Our Benefits

• Help@Hand App – 24/7 access to GPs, mental health support & more
• Thrive App – NHS-approved mental wellbeing support
• MyEva – Your personal online financial advisor
• Buzz Brights Apprenticeships – Grow your career with us
• Buzz Learning – 100s of online courses at your fingertips
• In-House Training – Fire safety, Food safety, COSHH & more
• Mental Health Advocates – Support when you need it
• 50% Staff Discount – On bingo tickets, food & soft drinks
• Refer a Friend Scheme
• Pension Scheme

Ready to Be a Star?

If you\’re bursting with energy, love making people smile, and want to be part of a team that\’s all about fun, connection, and community—we want to hear from you!

#BB1

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