At a Glance
- Tasks: Engage with customers, promote exciting games, and provide top-notch service in our arcade.
- Company: Join a vibrant gaming environment where you can truly be yourself.
- Benefits: Enjoy mental wellbeing support, training opportunities, and generous staff discounts.
- Other info: Flexible evening and overnight shifts available; perfect for students!
- Why this job: Be part of a fun team and connect with fellow gaming enthusiasts.
- Qualifications: Great communication skills and a passion for gaming are essential.
The predicted salary is between 12 - 15 £ per hour.
Have you ever wondered what it would be like to genuinely be yourself at work? Do you have an interest in gaming and new technology? Are you a good listener who remembers small details? If yes, we would love to hear from you!
Join us as a Slots Host in our Feltham Club offering a 20-hour contract which will include evening and overnight shifts. Please ensure you are available for evening and night shifts when applying for this role.
The Role You’ll Play
As Slots Host, you’ll provide excellent Customer Service within our Machines Arcade by promoting and demonstrating our wide range of exciting games. You will build meaningful connections with our Customers and Colleagues and show an outstanding knowledge of the games on offer and are able to easily explain them to the Customers.
Hit the Jackpot with Our Benefits
- A physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more
- Thrive App for your mental wellbeing approved by the NHS
- Buzz Brights Apprenticeships
- Buzz Brilliance Awards Employee Recognition Scheme
- Buzz Learning, our digital learning platform with access to 100s of online courses
- In-house Training Fire safety, Food safety 1 & 2, COSHH and more
- Access to Trained Mental Health Advocates for advice on your mental wellbeing
- 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues)
- Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week’s holiday (if eligible)
- Staff discount 50% off bingo tickets, food & soft drinks
- Refer a Friend Scheme
- Life Assurance
- Pension Scheme
Your Responsibilities as Part of Our Team
- Demonstrating how to enjoy the games on offer
- Providing new member tours with a clear, exciting and engaging explanation of what's on offer
- Maintaining an understanding of First Level Fault Fixing on Machines to resolve basic faults, if you're unable to fix the issue, escalating to relevant parties
- Playing a part in securely collecting money from the machines on a daily/weekly basis
- Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live
The Winning Combination We’re Looking For
- You can build a strong rapport with Customers and are always polite and engaging
- You can tailor your approach when speaking to different Customers
- You go the extra mile for your Customers and Colleagues
- A basic knowledge of gaming environments is beneficial for your role
- A positive approach to daily tasks and commitment to meeting your targets
Applicants must be 18+
Customer Arcade Assistant in London employer: BUZZ Bingo
Join our vibrant team as a Customer Arcade Assistant in Feltham, where you can truly be yourself while engaging with the latest gaming technology. We pride ourselves on fostering a supportive work culture that prioritises employee wellbeing, offering extensive training opportunities and a range of benefits including mental health support, generous leave, and staff discounts. With a focus on personal growth and recognition through our Buzz Brilliance Awards, this role is perfect for those looking to make meaningful connections in a fun and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Arcade Assistant in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of a mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Show off your passion for gaming! Be ready to share your favourite games and why you love them. This will demonstrate your enthusiasm and help you connect with the team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Customer Arcade Assistant in London
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for gaming and technology.
Tailor Your Application:Make sure to highlight your customer service skills and any relevant experience in gaming environments. We love seeing how you can connect with customers and make their experience memorable!
Show Enthusiasm:Express your excitement about the role and the company. Let us know why you want to be a Slots Host and how you can contribute to creating a fun atmosphere for our customers.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at BUZZ Bingo
✨Know Your Games
Make sure you brush up on the games offered in the arcade. Familiarise yourself with how they work and be ready to explain them clearly. This will show your passion for gaming and help you connect with customers during the interview.
✨Show Off Your People Skills
Since building rapport with customers is key, think of examples from your past experiences where you've gone the extra mile for someone. Be prepared to share these stories to demonstrate your customer service skills and friendly approach.
✨Be Ready for Shift Questions
As this role includes evening and overnight shifts, be prepared to discuss your availability. Show that you're flexible and willing to adapt to the needs of the team, which will highlight your commitment to the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or how the team fosters a positive environment. This shows your genuine interest in the role and helps you understand if it’s the right fit for you.
