At a Glance
- Tasks: Engage customers with exciting games and provide top-notch service in our Machines Arcade.
- Company: Join a vibrant gaming environment where you can truly be yourself.
- Benefits: Enjoy mental wellbeing support, training opportunities, and generous staff discounts.
- Other info: Flexible evening and night shifts with a supportive work culture.
- Why this job: Be part of a fun team and create memorable experiences for fellow gamers.
- Qualifications: Great communication skills and a passion for gaming are essential.
The predicted salary is between 12 - 15 £ per hour.
Have you ever wondered what it would be like to genuinely be yourself at work? Do you have an interest in gaming and new technology? Are you a good listener who remembers small details? If yes, we would love to hear from you!
Join us as a Slots Host in our Feltham Club offering a 20-hour contract which will include evening and overnight shifts. Please ensure you are available for evening and night shifts when applying for this role.
The Role You’ll Play
As Slots Host, you’ll provide excellent Customer Service within our Machines Arcade by promoting and demonstrating our wide range of exciting games. You will build meaningful connections with our Customers and Colleagues and show an outstanding knowledge of the games on offer and are able to easily explain them to the Customers.
Hit the Jackpot with Our Benefits
- A physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more
- Thrive App for your mental wellbeing approved by the NHS
- Buzz Brights Apprenticeships
- Buzz Brilliance Awards Employee Recognition Scheme
- Buzz Learning, our digital learning platform with access to 100s of online courses
- In-house Training Fire safety, Food safety 1 & 2, COSHH and more
- Access to Trained Mental Health Advocates for advice on your mental wellbeing
- 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues)
- Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week’s holiday (if eligible)
- Staff discount 50% off bingo tickets, food & soft drinks
- Refer a Friend Scheme
- Life Assurance
- Pension Scheme
Your Responsibilities as Part of Our Team
- Demonstrating how to enjoy the games on offer
- Providing new member tours with a clear, exciting and engaging explanation of what's on offer
- Maintaining an understanding of First Level Fault Fixing on Machines to resolve basic faults, if you're unable to fix the issue, escalating to relevant parties
- Playing a part in securely collecting money from the machines on a daily/weekly basis
- Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live
The Winning Combination We’re Looking For
- You can build a strong rapport with Customers and are always polite and engaging
- You can tailor your approach when speaking to different Customers
- You go the extra mile for your Customers and Colleagues
- A basic knowledge of gaming environments is beneficial for your role
- A positive approach to daily tasks and commitment to meeting your targets
Applicants must be 18+
Arcade Slots Host - Evenings/Nights, Customer Excellence in London employer: BUZZ Bingo
Join our vibrant team as an Arcade Slots Host in Feltham, where you can truly be yourself while engaging with customers in a dynamic gaming environment. We offer a supportive work culture that prioritises employee wellbeing, with access to mental health resources, extensive training opportunities, and a generous benefits package including discounts and life assurance. With a focus on personal growth and recognition through our Buzz Brilliance Awards, this role is perfect for those looking to make meaningful connections while enjoying the thrill of the gaming industry.
StudySmarter Expert Advice🤫
We think this is how you could land Arcade Slots Host - Evenings/Nights, Customer Excellence in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in as a Slots Host.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to engage with customers or explain games. Role-playing with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Be ready to show your passion for gaming! During the interview, share your favourite games and why you love them. This will demonstrate your enthusiasm and help you connect with the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Arcade Slots Host - Evenings/Nights, Customer Excellence in London
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for gaming and customer service.
Tailor Your Application:Make sure to highlight any relevant experience you have in gaming or customer service. We love seeing how your skills match what we're looking for, so don’t hold back on those details!
Show Your Enthusiasm:Express your excitement about the role and our company in your application. We’re all about creating a fun and engaging environment, so let us know why you’d be a great fit!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to get your application and start the conversation!
How to prepare for a job interview at BUZZ Bingo
✨Know Your Games
Make sure you brush up on the games offered at the arcade. Familiarise yourself with the rules, features, and any unique selling points. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went the extra mile for a customer or resolved a tricky situation. This will demonstrate your ability to build rapport and engage effectively with customers.
✨Be Yourself
The job description mentions being yourself at work, so let your personality shine through during the interview. Be authentic and relatable; this will help you connect with the interviewers and show that you’re a good fit for their team.
✨Ask Engaging Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team culture, training opportunities, or how they ensure a safer gambling environment. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
