At a Glance
- Tasks: Lead a team to deliver exceptional customer service and create a fun atmosphere.
- Company: Join Buzz Bingo, a vibrant and inclusive workplace.
- Benefits: Competitive pay, wellness apps, training opportunities, and staff discounts.
- Other info: Flexible shifts with great career growth potential.
- Why this job: Kickstart your management career while making customers smile every day.
- Qualifications: Experience in customer service and leadership roles preferred.
The predicted salary is between 12.71 - 12.71 £ per hour.
Are you ready to take your first steps into Management?
Perhaps you are already a supervisor or team leader looking for your next role?
Why not join us as a Session Manager in our Ispwich club.
Starting salary of £12.71 per hour rising to £13.67 per hour upon successful completion of probation and sign off.
This is a full time 40 Hour Role and will include daytime, evening, late night, and weekend shifts.
The Role You’ll Play As a Session Manager you go above and beyond to provide exceptional service to our customers.
You make sure our customers have an outstanding experience every single time they visit the Club to enhance their overall experience.
You lead from the front, ensuring that our teams understand what is expected of them.
Hit the Jackpot with Our Benefits Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App – for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards – Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training – Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme – opportunity to buy an extra week’s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with customers.
Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard.
Run Bingo Sessions including supervising the operation and coaching and supporting the team.
Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live.
The Winning Combination We’re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail, or leisure environment.
Outstanding communication skills that can be adapted to different situations when necessary.
Experience at a Supervisor or Team Leader level ideally in a Retail, Hospitality or Leisure business.
You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards.
As an equal opportunity’s employer, Buzz Bingo is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender identity, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
Our workplace culture is inclusive, and we strongly encourage suitably qualified applicants from a diverse range of backgrounds to apply and join us here at Buzz Bingo.
We encourage our Colleagues to be themselves as we believe our differences as individuals make us stronger as a team.
Applicants must be 18 bb1
Locations
Duty Manager in Ipswich, Suffolk employer: BUZZ Bingo
BUZZ Bingo in Dundee is an excellent employer that prioritises a vibrant work culture and employee satisfaction. With flexible hours, comprehensive training, and generous discounts, team members are encouraged to grow and thrive in their roles while enjoying a supportive environment that values exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager in Ipswich, Suffolk
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like BUZZ Bingo. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to BUZZ Bingo
Don't be shy about reaching out to BUZZ Bingo directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Duty Manager in Ipswich, Suffolk
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about BUZZ Bingo and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at BUZZ Bingo
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
