At a Glance
- Tasks: Provide exceptional customer service and support in various club areas.
- Company: Join a supportive team in a fun and dynamic club environment.
- Benefits: Flexible hours, mental wellbeing support, staff discounts, and training opportunities.
- Other info: Great opportunity for personal growth and a vibrant work culture.
- Why this job: Be yourself while making a real difference for customers every day.
- Qualifications: Experience in customer service and strong communication skills required.
The predicted salary is between 20000 - 25000 £ per year.
Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you’ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you!
Join us as a Customer Assistant in our Basingstoke Club offering a 20 hour contract which is fully flexible over 7 days, including evenings and weekends.
The Role You’ll PlayAs a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA.
Hit the Jackpot with Our Benefits- Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more
- Thrive App – for your mental wellbeing approved by the NHS
- Buzz Brights Apprenticeships
- Buzz Brilliance Awards – Employee Recognition Scheme
- Buzz Learning, our digital learning platform with access to 100s of online courses
- In-house Training – Fire safety, Food safety 1 2, COSHH and more
- Access to Trained Mental Health Advocates for advice on your mental wellbeing
- 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues)
- Buy Holidays Salary Sacrifice Scheme – opportunity to buy an extra week’s holiday (if eligible)
- Staff discount 50% off bingo tickets, food soft drinks
- Refer a Friend Scheme
- Life Assurance
- Pension Scheme
- Build rapport and relationships with Customers
- Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard
- Support with other duties as requested by the line manager
- Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live
- Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment
- Outstanding communication skills that can be adapted to different situations when necessary
- Experience of handling cash and basic numeracy knowledge
- You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards
- Applicants must be 18+
Customer Assistant and Bingo Caller in Hampshire employer: BUZZ Bingo
Join our vibrant team in Basingstoke, where we prioritise your personal growth and wellbeing. As a Customer Assistant and Bingo Caller, you'll enjoy a supportive work culture that values exceptional service and fosters strong relationships with customers. With flexible hours, comprehensive training, and a range of benefits including mental health support and employee recognition schemes, we ensure that you can thrive both personally and professionally in a fun and engaging environment.
