Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide exceptional customer service and support in various areas of the club.
- Company: Join a vibrant team focused on creating a welcoming environment for all customers.
- Benefits: Enjoy flexible hours, mental wellbeing apps, staff discounts, and generous annual leave.
- Why this job: Be yourself at work while making a positive impact on customers' experiences.
- Qualifications: Experience in customer service, strong communication skills, and cash handling knowledge required.
- Other info: Must be 18+ to apply; evening and weekend shifts available.
Job Description
Have you ever wondered what it would be like to genuinely be yourself at work? Do you have experience of working in a kitchen? If yes, we would love to hear from you!Join us as a Customer Assistant in our Kingsbury Road Club offering an 18-20 hour contract which will be mainly made up of evening and weekend shifts.
The Role You’ll Play
As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA.
Hit the Jackpot with Our Benefits
- Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more
- Thrive App – for your mental wellbeing approved by the NHS
- Buzz Brights Apprenticeships
- Buzz Brilliance Awards – Employee Recognition Scheme
- Buzz Learning, our digital learning platform with access to 100s of online courses
- In-house Training – Fire safety, Food safety 1 & 2, COSHH and more
- Access to Trained Mental Health Advocates for advice on your mental wellbeing
- 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues)
- Buy Holidays Salary Sacrifice Scheme – opportunity to buy an extra week’s holiday (if eligible)
- Staff discount 50% off bingo tickets, food & soft drinks
- Refer a Friend Scheme
- Life Assurance
- Pension Scheme
Your Responsibilities as Part of Our Team
- Build rapport and relationships with Customers
- Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard
- Support with other duties as requested by the line manager
- Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live
The Winning Combination We’re Looking For
- Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment
- Outstanding communication skills that can be adapted to different situations when necessary
- Experience of handling cash and basic numeracy knowledge
- You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards
Applicants must be 18+
Customer Assistant - Cook employer: BUZZ Bingo
Contact Detail:
BUZZ Bingo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Cook
✨Tip Number 1
Familiarise yourself with the specific customer service expectations in a hospitality setting. Understanding how to create a welcoming atmosphere and build rapport with customers will set you apart during the interview.
✨Tip Number 2
Highlight any previous experience in kitchens or food service roles. Be ready to discuss how you've handled busy environments and maintained high standards of cleanliness and presentation.
✨Tip Number 3
Prepare examples of how you've successfully managed cash handling and numeracy tasks in past roles. This will demonstrate your reliability and attention to detail, which are crucial for this position.
✨Tip Number 4
Show your enthusiasm for creating a safe and enjoyable environment for customers. Be prepared to discuss how you would contribute to a safer gambling environment and ensure compliance with company policies.
We think you need these skills to ace Customer Assistant - Cook
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and kitchen work. Use specific examples that demonstrate your ability to provide exceptional service and handle cash.
Craft a Compelling Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention why you want to work as a Customer Assistant and how your skills align with the company's values.
Showcase Communication Skills: In your application, emphasise your outstanding communication skills. Provide examples of how you've adapted your communication style in different situations, especially in face-to-face roles.
Highlight Flexibility and Teamwork: Demonstrate your flexibility and willingness to take on various tasks. Mention any previous experiences where you worked as part of a team and contributed to a positive environment.
How to prepare for a job interview at BUZZ Bingo
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service. Share specific examples from your past experiences where you went above and beyond for customers, especially in a hospitality or retail setting.
✨Demonstrate Flexibility and Adaptability
Highlight your ability to be flexible in various roles and tasks. Discuss how you've successfully handled different responsibilities in previous jobs, as this role requires versatility across multiple areas of the club.
✨Communicate Clearly and Confidently
Outstanding communication skills are crucial for this position. Practice articulating your thoughts clearly and confidently, and be prepared to adapt your communication style based on the situation or the person you're speaking with.
✨Prepare for Situational Questions
Expect questions that assess how you would handle specific scenarios related to customer service and teamwork. Think of examples that showcase your problem-solving skills and ability to maintain a positive environment, especially in challenging situations.
