Customer Assistant

Join to apply for the Customer Assistant role at Buzz Bingo

1 day ago Be among the first 25 applicants

Join to apply for the Customer Assistant role at Buzz Bingo

Get AI-powered advice on this job and more exclusive features.

Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you’ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you!Join us as a Customer Assistant in our Irvine Club offering a 16 hour contract which includes evenings and weekends.

The Role You’ll Play

As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA.

Hit The Jackpot With Our Benefits

• Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more
• Thrive App – for your mental wellbeing approved by the NHS
• Buzz Brights Apprenticeships
• Buzz Brilliance Awards – Employee Recognition Scheme
• Buzz Learning, our digital learning platform with access to 100s of online courses
• In-house Training – Fire safety, Food safety 1 & 2, COSHH and more
• Access to Trained Mental Health Advocates for advice on your mental wellbeing
• 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues)
• Buy Holidays Salary Sacrifice Scheme – opportunity to buy an extra week’s holiday (if eligible)
• Staff discount 50% off bingo tickets, food & soft drinks
• Refer a Friend Scheme
• Life Assurance
• Pension Scheme

Your Responsibilities As Part Of Our Team

• Build rapport and relationships with Customers
• Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard
• Support with other duties as requested by the line manager
• Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live

The Winning Combination We’re Looking For

• Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment
• Outstanding communication skills that can be adapted to different situations when necessary
• Experience of handling cash and basic numeracy knowledge
• You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards

Applicants must be 18+

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Gambling Facilities and Casinos

Referrals increase your chances of interviewing at Buzz Bingo by 2x

Sign in to set job alerts for “Customer Assistant” roles.

Irvine, Scotland, United Kingdom 2 days ago

Greenock, Scotland, United Kingdom 3 weeks ago

West Kilbride, Scotland, United Kingdom 1 week ago

Customer Service Representative- Contact Centre

Glasgow, Scotland, United Kingdom 1 day ago

Glasgow, Scotland, United Kingdom 1 week ago

Glasgow, Scotland, United Kingdom 2 days ago

Glasgow, Scotland, United Kingdom 3 weeks ago

Glasgow, Scotland, United Kingdom 3 days ago

Glasgow, Scotland, United Kingdom 4 days ago

Utilities Customer Service Complaint Handler

Glasgow, Scotland, United Kingdom 1 week ago

Customer Service Representative – Uncapped Commission

Customer Service Representative – Uncapped Commission

Glasgow, Scotland, United Kingdom 2 days ago

Glasgow, Scotland, United Kingdom 3 weeks ago

Glasgow, Scotland, United Kingdom 3 days ago

Dumbarton, Scotland, United Kingdom 4 days ago

Customer Service Representative – Uncapped Commission

Renfrew, Scotland, United Kingdom 2 days ago

Customer Service Representative – Uncapped Commission

Clydebank, Scotland, United Kingdom 2 days ago

Glasgow, Scotland, United Kingdom 3 days ago

Paisley, Scotland, United Kingdom 2 weeks ago

Glasgow, Scotland, United Kingdom 3 weeks ago

Entry Level Sales Assistant – No Experience Needed

Glasgow, Scotland, United Kingdom 1 week ago

Clydebank, Scotland, United Kingdom 3 days ago

Glasgow, Scotland, United Kingdom 1 week ago

Glasgow, Scotland, United Kingdom 2 days ago

West Kilbride, Scotland, United Kingdom 1 day ago

Blantyre, Scotland, United Kingdom 3 weeks ago

Glasgow, Scotland, United Kingdom 2 weeks ago

Glasgow, Scotland, United Kingdom 1 month ago

Glasgow, Scotland, United Kingdom 3 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr