Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide exceptional customer service and support across various areas of the club.
- Company: Join the Coventry Savoy Club, a vibrant place focused on community and customer care.
- Benefits: Enjoy mental wellbeing apps, training opportunities, 50% staff discounts, and more!
- Why this job: Be yourself while making a positive impact in a fun, dynamic environment.
- Qualifications: Experience in customer service and cash handling; must be 18+.
- Other info: Flexible shifts including evenings and weekends, with late finishes.
Have you ever wondered what it would be like to genuinely be yourself at work? Do you have Catering or Cash Handling experience? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Coventry Savoy Club offering a 20 hour contract which includes evenings and weekends. Shifts will finish as late at 1am so please ensure you are comfortable with late nights. The Role You’ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits * (email address removed) – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more * Thrive App – for your mental wellbeing approved by the NHS * Buzz Brights Apprenticeships * Buzz Brilliance Awards – Employee Recognition Scheme * Buzz Learning, our digital learning platform with access to 100s of online courses * In-house Training – Fire safety, Food safety 1 & 2, COSHH and more * Access to Trained Mental Health Advocates for advice on your mental wellbeing * 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) * Buy Holidays Salary Sacrifice Scheme – opportunity to buy an extra week’s holiday (if eligible) * Staff discount 50% off bingo tickets, food & soft drinks * Refer a Friend Scheme * Life Assurance * Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We’re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+ #BB1
Locations
Customer Assistant employer: BUZZ Bingo
Contact Detail:
BUZZ Bingo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant
✨Tip Number 1
Familiarise yourself with the Coventry Savoy Club and its offerings. Understanding the environment and the type of customers they serve will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Highlight your experience in customer service, especially in hospitality or retail. Be ready to share specific examples of how you've gone above and beyond for customers in previous roles, as this aligns perfectly with what they're looking for.
✨Tip Number 3
Prepare to discuss your cash handling experience. Since the role involves cash transactions, being able to confidently talk about your familiarity with cash management will demonstrate your suitability for the position.
✨Tip Number 4
Show your flexibility and willingness to take on various tasks. The job requires adaptability across different areas of the club, so be prepared to discuss how you've successfully managed multiple responsibilities in past roles.
We think you need these skills to ace Customer Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service, particularly in hospitality or retail. Emphasise any cash handling experience and your ability to build rapport with customers.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've provided exceptional service in previous roles and how you align with their values of caring for people.
Showcase Relevant Skills: Highlight your outstanding communication skills and flexibility in your application. Provide examples of situations where you've adapted your communication style to meet the needs of different customers.
Prepare for Late Shifts: Since the role involves late-night shifts, mention your comfort with this in your application. This shows that you are aware of the job requirements and are ready to commit to the schedule.
How to prepare for a job interview at BUZZ Bingo
✨Show Your People Skills
As a Customer Assistant, your ability to connect with people is crucial. Be prepared to share examples of how you've built rapport with customers in previous roles, especially in hospitality or retail settings.
✨Demonstrate Flexibility
The role requires you to be adaptable across various tasks. Highlight your willingness to take on different responsibilities and provide examples of times when you've successfully juggled multiple duties.
✨Emphasise Cash Handling Experience
Since cash handling is part of the job, be ready to discuss your experience with managing cash transactions. Mention any relevant training or certifications you have that relate to financial responsibility.
✨Understand the Company Culture
Familiarise yourself with the company's values and mission, particularly their focus on customer care and creating a safe environment. This will help you align your answers with what they are looking for in a candidate.