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- Tasks: Engage customers in our arcade, showcasing exciting games and providing top-notch service.
- Company: Buzz Bingo is a vibrant gaming community where you can truly be yourself.
- Benefits: Enjoy mental wellbeing apps, staff discounts, and opportunities for personal development.
- Why this job: Join a fun team, connect with people, and make a positive impact in a lively environment.
- Qualifications: Must be 18+, with a friendly attitude and basic gaming knowledge preferred.
- Other info: Flexible hours with evening and weekend shifts; perfect for students!
The predicted salary is between 20000 - 30000 £ per year.
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Have you ever wondered what it would be like to genuinely be yourself at work? Do you have an interest in gaming and new technology? Are you a good listener who remembers small details? If yes, we would love to hear from you!Join us as a Slots Host in our Cricklewood Club offering a Full Time 30-40 hour contract which includes evenings and weekends as part of your normal working week.
The Role You’ll Play
As Slots Host, you’ll provide excellent Customer Service within our Machines Arcade by promoting and demonstrating our wide range of exciting games. You will build meaningful connections with our Customers and Colleagues and show an outstanding knowledge of the games on offer and are able to easily explain them to the Customers.
Hit The Jackpot With Our Benefits
- Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more
- Thrive App – for your mental wellbeing approved by the NHS
- Buzz Brights Apprenticeships
- Buzz Brilliance Awards – Employee Recognition Scheme
- Buzz Learning, our digital learning platform with access to 100s of online courses
- In-house Training – Fire safety, Food safety 1 & 2, COSHH and more
- Access to Trained Mental Health Advocates for advice on your mental wellbeing
- 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues)
- Buy Holidays Salary Sacrifice Scheme – opportunity to buy an extra week’s holiday (if eligible)
- Staff discount 50% off bingo tickets, food & soft drinks
- Refer a Friend Scheme
- Life Assurance
- Pension Scheme
Your Responsibilities As Part Of Our Team
- Demonstrating how to enjoy the games on offer
- Providing new member tours with a clear, exciting and engaging explanation of what\’s on offer
- Maintaining an understanding of First Level Fault Fixing on Machines to resolve basic faults, if you\’re unable to fix the issue, escalating to relevant parties
- Playing a part in securely collecting money from the machines on a daily/weekly basis
- Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live
The Winning Combination We’re Looking For
- You can build a strong rapport with Customers and are always polite and engaging
- You can tailor your approach when speaking to different Customers
- You go the extra mile for your Customers and Colleagues
- A basic knowledge of gaming environments is beneficial for your role
- A positive approach to daily tasks and commitment to meeting your targets
Applicants must be 18+
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Part-time
Job function
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Job function
Other
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Industries
Gambling Facilities and Casinos
Referrals increase your chances of interviewing at Buzz Bingo by 2x
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Customer Arcade Assistant employer: BUZZ Bingo
Contact Detail:
BUZZ Bingo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Arcade Assistant
✨Tip Number 1
Familiarise yourself with the games offered at Buzz Bingo. Understanding the mechanics and features of these games will help you engage customers effectively and demonstrate your knowledge during the interview.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you to handle various customer interactions, ensuring you can build rapport and provide excellent service as a Slots Host.
✨Tip Number 3
Show your enthusiasm for gaming and technology in your conversations. Being genuinely interested in the industry will resonate well with the hiring team and demonstrate that you're a good fit for the role.
✨Tip Number 4
Be prepared to discuss how you would create a safer gambling environment. Having ideas on promoting responsible gaming will show your commitment to customer wellbeing, which is crucial for this position.
We think you need these skills to ace Customer Arcade Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Buzz Bingo is looking for in a Customer Arcade Assistant. Highlight your interest in gaming and technology, as well as your ability to connect with customers.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the responsibilities of the role. Emphasise any customer service experience and your ability to engage with people.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the position. Mention specific examples of how you have provided excellent customer service in the past and your understanding of gaming environments.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in customer-facing roles.
How to prepare for a job interview at BUZZ Bingo
✨Show Your Passion for Gaming
Since the role involves working in a gaming environment, it's essential to express your genuine interest in gaming and technology during the interview. Share any personal experiences or favourite games that highlight your enthusiasm.
✨Demonstrate Excellent Customer Service Skills
Buzz Bingo values strong rapport with customers. Prepare examples of how you've gone the extra mile for customers in previous roles. This will showcase your ability to engage and connect with people effectively.
✨Be Ready to Discuss Problem-Solving
The role requires basic fault-fixing on machines. Be prepared to discuss how you would approach troubleshooting issues. Highlight any relevant experience you have in resolving problems quickly and efficiently.
✨Understand Safer Gambling Practices
Familiarise yourself with safer gambling practices, as creating a safe environment is crucial. Being knowledgeable about responsible gaming will demonstrate your commitment to customer welfare and align with the company's values.
