At a Glance
- Tasks: Engage customers with exciting games and provide top-notch service in our Machines Arcade.
- Company: Join a vibrant gaming club where you can truly be yourself.
- Benefits: Enjoy mental wellbeing support, training opportunities, and generous staff discounts.
- Other info: Flexible evening and night shifts with excellent career growth potential.
- Why this job: Be part of a fun team and connect with fellow gaming enthusiasts.
- Qualifications: Great communication skills and a passion for gaming are essential.
The predicted salary is between 12 - 15 £ per hour.
Have you ever wondered what it would be like to genuinely be yourself at work? Do you have an interest in gaming and new technology? Are you a good listener who remembers small details? If yes, we would love to hear from you! Join us as a Slots Host in our Feltham Club offering a 20-hour contract which will include evening and over-night shifts. Please ensure you are available for evening and night shifts when applying for this role.
The Role You’ll Play
- As Slots Host, you’ll provide excellent Customer Service within our Machines Arcade by promoting and demonstrating our wide range of exciting games.
- You will build meaningful connections with our Customers and Colleagues and show an outstanding knowledge of the games on offer and are able to easily explain them to the Customers.
Hit the Jackpot with Our Benefits
- A physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more.
- Thrive App for your mental wellbeing approved by the NHS.
- Buzz Brights Apprenticeships.
- Buzz Brilliance Awards.
- Employee Recognition Scheme.
- Buzz Learning, our digital learning platform with access to 100s of online courses.
- In-house Training: Fire safety, Food safety 1 & 2, COSHH and more.
- Access to Trained Mental Health Advocates for advice on your mental wellbeing.
- 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues).
- Buy Holidays: Salary Sacrifice Scheme opportunity to buy an extra week’s holiday (if eligible).
- Staff discount: 50% off bingo tickets, food & soft drinks.
- Refer a Friend Scheme.
- Life Assurance.
- Pension Scheme.
Your Responsibilities as Part of Our Team
- Demonstrating how to enjoy the games on offer.
- Providing new member tours with a clear, exciting and engaging explanation of what's on offer.
- Maintaining an understanding of First Level Fault Fixing on Machines to resolve basic faults; if you're unable to fix the issue, escalating to relevant parties.
- Playing a part in securely collecting money from the machines on a daily/weekly basis.
- Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live.
The Winning Combination We’re Looking For
- You can build a strong rapport with Customers and are always polite and engaging.
- You can tailor your approach when speaking to different Customers.
- You go the extra mile for your Customers and Colleagues.
- A basic knowledge of gaming environments is beneficial for your role.
- A positive approach to daily tasks and commitment to meeting your targets.
Arcade Slots Host - Evenings/Nights, Customer Excellence employer: BUZZ Bingo
Join our vibrant team as an Arcade Slots Host in Feltham, where you can truly be yourself while engaging with customers in a dynamic gaming environment. We pride ourselves on fostering a supportive work culture that prioritises employee wellbeing, offering benefits such as mental health resources, extensive training opportunities, and a generous holiday scheme. With a focus on personal growth and recognition, this role not only allows you to connect with others but also provides a pathway for career advancement in the exciting world of gaming.
StudySmarter Expert Advice🤫
We think this is how you could land Arcade Slots Host - Evenings/Nights, Customer Excellence
✨Tip Number 1
Get to know the company! Before your interview, dive into their website and social media. Understanding their culture and values will help you connect better during your chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate. This will help you feel more confident and articulate when discussing your passion for gaming and customer service.
✨Tip Number 3
Show off your personality! Be yourself during the interview. They want to see how you’ll fit in with the team, so let your enthusiasm for gaming and customer excellence shine through.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your interest in the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Arcade Slots Host - Evenings/Nights, Customer Excellence
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for gaming and customer service.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience. Mention any previous roles where you've provided excellent customer service or worked in a gaming environment – it’ll make you stand out!
Show Your Listening Skills:Since we value good listeners, include examples of how you've remembered important details about customers or colleagues in past roles. This will demonstrate your ability to build rapport and connections.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at BUZZ Bingo
✨Know Your Games
Make sure you brush up on the games offered at the arcade. Familiarise yourself with how they work and be ready to explain them clearly. This will show your passion for gaming and help you connect with customers during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went the extra mile or resolved a customer's issue. This will demonstrate your ability to build rapport and engage with customers effectively.
✨Be Yourself
The job description mentions being genuine, so let your personality shine through! Be authentic in your responses and show your enthusiasm for the role. This will help you stand out as a candidate who truly fits the company culture.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. This could be about the team dynamics, training opportunities, or how they promote a safer gambling environment. It shows you're genuinely interested in the role and the company.
