At a Glance
- Tasks: Support daily office operations, client communication, and administration tasks.
- Company: Join Buzz Accounting Ireland, a growing firm with a friendly atmosphere.
- Benefits: Opportunity for career growth and development in a supportive environment.
- Other info: Potential for advancement into senior roles as the company grows.
- Why this job: Be part of a team that values organisation and client care while learning new skills.
- Qualifications: Friendly, organised, reliable, and willing to learn; no accounting experience needed.
The predicted salary is between 19475 - 25000 £ per year.
Buzz Accounting Ireland is looking for an Office & Client Support Assistant to help with the day-to-day running of our Ballymena office. This is a support role covering reception, administration, client communication and general office support. It would suit someone who is organised, friendly, reliable and willing to learn. You do not need to be an accountant. The role is about helping the office run smoothly, making sure clients are looked after properly and supporting the team with everyday admin tasks. Over time, there may be an opportunity for the role to develop into a more senior business support or operations role as the business grows.
Key responsibilities
- Reception and client contact
- Welcome clients and visitors to the office
- Answer incoming calls and take clear messages
- Deal with basic client enquiries
- Book meetings and appointments
- Help clients understand what information we need from them
- Pass technical questions to the right person in the team
- Help create a friendly and professional client experience
- Administration
- General office administration
- Managing post, scanning and filing
- Saving documents to the right place
- Updating client records
- Preparing basic letters, forms and emails
- Helping chase missing client information
- Keeping task lists and trackers up to date
- Supporting the team with meeting preparation
- Office support
- Keep the office, reception and meeting areas tidy and professional
- Order basic office supplies when needed
- Help organise client paperwork and internal records
- Support the team with day-to-day tasks
- Help make sure small jobs do not get missed
- Client onboarding support
- Help gather information from new clients
- Send forms and reminders
- Track what information is still outstanding
- Support the team with basic onboarding administration
- Help make the client journey feel organised and professional
What we are looking for
- Friendly and professional
- Organised and reliable
- Comfortable speaking to clients
- Good on the phone
- Able to follow instructions
- Willing to learn
- Good with basic admin
- Comfortable using email and office systems
- Able to manage simple tasks without constant chasing
- Positive, practical and helpful
Useful experience
- Experience in any of the following would be useful, but is not essential:
- Office administration
- Reception work
- Customer service
- Client support
- Professional services administration
- Microsoft Office, Google Workspace, Xero or similar systems
Progression
Room to grow. As Buzz Accounting Ireland develops, the right person could take on more responsibility across office management, client onboarding, internal systems and team coordination. For someone who proves themselves, this could become a pathway towards a more senior business support or operations role in the future.
Why join Buzz Accounting Ireland?
Buzz Accounting Ireland is a growing accountancy and business support firm based in Ballymena. You will be joining at an early stage, helping us build a professional, organised and client-focused office. This is a good opportunity for someone who wants to learn, grow and become an important part of the team.
Office & Client Support Assistant in Ballymena employer: Buzz Accounting Ireland
Buzz Accounting Ireland is an excellent employer that fosters a supportive and friendly work environment in Ballymena. With a focus on employee growth, this role offers the chance to develop into more senior positions as the company expands, making it ideal for those eager to learn and contribute to a professional team. Joining us means being part of a dynamic firm where your contributions are valued and you can help shape our client-focused culture.
