At a Glance
- Tasks: Join our team to support Trade Customers and drive sales in a tech-driven environment.
- Company: Revolutionary tech company transforming the building materials marketplace.
- Benefits: Competitive salary, potential stock options, and remote work flexibility.
- Other info: Exciting growth opportunities in a dynamic and supportive team.
- Why this job: Be part of a hyper growth company and make a real impact in construction.
- Qualifications: 2+ years in inside sales or account management; passion for technology.
The predicted salary is between 35000 - 40000 € per year.
Customer Success Representative is a technology company looking to revolutionise the way building materials are bought and sold. We are a hyper growth company, backed by investors to lead a new way of working within construction. We connect Trade and Builders to our network of independent merchants, allowing users to source, compare and procure through our end-to-end digital platform via mobile or desktop. We are the UK’s ultimate building materials marketplace.
We are headquartered in Edinburgh with teams in London and across Europe both building our cutting-edge platform and supporting our growing network of buyers and suppliers.
The Role
There is an exciting opportunity working remotely as part of our inside sales and partner management team. This is a role offering a chance to get in at the ground floor of a hyper growth tech business. Your role will be to work as a team in dealing with incoming quote and order opportunities, prospecting and recruiting customers and providing a level of help and assistance to our Trade Customers. Your role will be varied, supporting our Partner Success Managers, Field Sales, and Support, being a touch point for our customers building relationships with them, getting them onboarded and helping them grow on our fantastic platform. The role will offer plenty of development and growth opportunities as the team increases.
You will be bright, entrepreneurial and ambitious, wishing to join a company who can offer tremendous upside. You will have some inside sales experience already and thrive in that environment with additional training provided.
Required Skills and talents:
- Minimum 2 Years in an Inside Sales role or Account Management
- Ideally have either Construction Experience, Builders Merchant Experience or have previously had a trade.
- Knowledge of CRM such as Salesforce, Pipedrive or Dynamics a bonus
- Highly effective problem-solving skills and outstanding communication/presentation skills
- Passion for technology and ability to understand technical concepts quickly.
- Demonstrated success in working on many activities concurrently and with minimal direction.
- Excellent work ethic and ability to thrive in a challenging environment.
Compensation: £ 35,000 – £ 40,000 OTE doe
Location: Near Edinburgh / Home
Potential Stock Options
Customer Success Manager in Livingston employer: buymaterials.com
As a Customer Success Manager at our innovative technology company, you will be part of a dynamic team dedicated to transforming the construction industry. We offer a vibrant work culture that fosters collaboration and creativity, alongside ample opportunities for professional growth in a hyper-growth environment. With the flexibility of remote work and the potential for stock options, joining us means being at the forefront of a revolution in building materials procurement while enjoying a supportive and ambitious atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Success Manager in Livingston
✨Tip Number 1
Network like a pro! Reach out to people in the industry on LinkedIn or at local events. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely excited about what they do!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with their needs. Highlight your inside sales skills and any relevant construction knowledge.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Customer Success Manager in Livingston
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Success Manager role. Highlight your inside sales experience and any relevant skills that match what we're looking for. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about technology and how your background in construction or trade makes you a perfect fit for our hyper growth company. Keep it engaging and personal!
Show Off Your Problem-Solving Skills:In your application, don’t forget to showcase your problem-solving abilities. Give examples of how you've tackled challenges in previous roles, especially in sales or customer management. We love seeing how you think on your feet!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to our team. Plus, we can't wait to see what you bring to the table!
How to prepare for a job interview at buymaterials.com
✨Know the Company Inside Out
Before your interview, make sure you research the company thoroughly. Understand their mission, values, and the technology they use. This will not only help you answer questions more effectively but also show your genuine interest in being part of their revolution in the building materials marketplace.
✨Showcase Your Sales Experience
Be ready to discuss your previous inside sales or account management experience in detail. Prepare specific examples of how you've successfully dealt with customers, solved problems, and contributed to team goals. This will demonstrate your capability to thrive in a fast-paced environment.
✨Demonstrate Your Problem-Solving Skills
Think of scenarios where you faced challenges in your previous roles and how you overcame them. Be prepared to share these stories during the interview, as the company values effective problem-solving skills. Highlighting your ability to think on your feet will set you apart.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the company's growth plans, team dynamics, or how success is measured in the role. This shows that you're not just interested in the job, but also in how you can contribute to the company's future.
