Customer Success Manager in Edinburgh

Customer Success Manager in Edinburgh

Edinburgh Full-Time 35000 - 40000 € / year (est.) No home office possible
B

At a Glance

  • Tasks: Join our team to support Trade Customers and manage incoming sales opportunities.
  • Company: Revolutionary tech company transforming the building materials marketplace.
  • Benefits: Competitive salary, potential stock options, and remote work flexibility.
  • Other info: Exciting growth opportunities in a dynamic and supportive environment.
  • Why this job: Be part of a hyper growth company and make a real impact in construction.
  • Qualifications: 2+ years in inside sales or account management; passion for technology.

The predicted salary is between 35000 - 40000 € per year.

buymaterials.com is a technology company looking to revolutionise the way building materials are bought and sold. We are a hyper growth company, backed by investors to lead a new way of working within construction. We connect Trade and Builders to our network of independent merchants, allowing users to source, compare and procure through our end-to-end digital platform via mobile or desktop. We are the UK’s ultimate building materials marketplace, headquartered in Edinburgh with teams in London and across Europe.

There is an exciting opportunity working remotely as part of our inside sales and partner management team. This role offers a chance to get in at the ground floor of a hyper growth tech business. Your role will involve dealing with incoming quote and order opportunities, prospecting and recruiting customers, and providing assistance to our Trade Customers. You will support our Partner Success Managers, Field Sales, and Support, being a touch point for our customers and building relationships with them, getting them onboarded and helping them grow on our platform.

The role will offer plenty of development and growth opportunities as the team increases. You will be bright, entrepreneurial and ambitious, wishing to join a company that can offer tremendous upside. You will have some inside sales experience already and thrive in that environment, with additional training provided.

Required Skills and Talents:

  • Minimum 2 Years in an Inside Sales role or Account Management
  • Ideally have either Construction Experience, Builders Merchant Experience or have previously had a trade
  • Knowledge of CRM such as Salesforce, Pipedrive or Dynamics is a bonus
  • Highly effective problem-solving skills and outstanding communication/presentation skills
  • Passion for technology and ability to understand technical concepts quickly
  • Demonstrated success in working on many activities concurrently and with minimal direction
  • Excellent work ethic and ability to thrive in a challenging environment

Compensation: £35,000 – £40,000 OTE doe

Location: Near Edinburgh / Home Potential Stock Options

Customer Success Manager in Edinburgh employer: buymaterials.com

At buymaterials.com, we pride ourselves on being an exceptional employer that fosters a dynamic and innovative work culture. Our remote working opportunities allow for flexibility while being part of a hyper growth tech company based near Edinburgh, where employees can thrive in a supportive environment with ample development and growth prospects. Join us to be at the forefront of revolutionising the construction industry, with the potential for stock options and a chance to make a meaningful impact.

B

Contact Detail:

buymaterials.com Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Success Manager in Edinburgh

Tip Number 1

Network like a pro! Reach out to people in the industry on LinkedIn or at local events. Building relationships can open doors that a CV just can't.

Tip Number 2

Prepare for interviews by researching the company and its culture. Show us you’re genuinely interested in what we do at buymaterials.com and how you can contribute to our growth.

Tip Number 3

Practice your pitch! Be ready to explain how your experience aligns with the role of Customer Success Manager. We want to hear how you can help our Trade Customers thrive on our platform.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen to join our team!

We think you need these skills to ace Customer Success Manager in Edinburgh

Inside Sales Experience
Account Management
Construction Experience
Builders Merchant Experience
Trade Knowledge
CRM Knowledge (Salesforce, Pipedrive, Dynamics)
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion for Tech:When you're writing your application, let your enthusiasm for technology shine through! We love candidates who are excited about the digital world and can quickly grasp technical concepts. Share any relevant experiences that highlight your passion.

Tailor Your Experience:Make sure to customise your application to reflect your inside sales experience and any relevant background in construction or trade. We want to see how your skills align with our needs, so don’t be shy about showcasing your achievements!

Highlight Problem-Solving Skills:We’re on the lookout for effective problem-solvers! In your application, give examples of how you've tackled challenges in previous roles. This will show us that you can thrive in a fast-paced environment like ours.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at buymaterials.com

Know the Company Inside Out

Before your interview, make sure you research buymaterials.com thoroughly. Understand their mission, values, and how they’re revolutionising the building materials market. This will not only show your enthusiasm but also help you tailor your answers to align with their goals.

Showcase Your Sales Experience

Since the role requires inside sales experience, be ready to discuss specific examples from your past roles. Highlight your achievements, such as exceeding sales targets or successfully onboarding new clients. Use metrics to quantify your success where possible.

Demonstrate Problem-Solving Skills

Prepare to discuss scenarios where you've effectively solved problems for customers. Think of examples that showcase your ability to think on your feet and provide solutions, especially in a tech-driven environment like buymaterials.com.

Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready. Inquire about the company culture, growth opportunities, or how the team collaborates. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.