At a Glance
- Tasks: Lead projects, improve processes, and support operational teams in a dynamic environment.
- Company: Join Buyline Ltd, a fast-growing retail finance provider with a collaborative culture.
- Benefits: Enjoy a 4-day work week, competitive salary, and generous leave options.
- Other info: Hybrid role with opportunities for professional growth and a supportive team.
- Why this job: Make a real impact by driving operational excellence and customer-focused solutions.
- Qualifications: Experience in project coordination, strong organisational skills, and leadership abilities.
The predicted salary is between 38000 - 42000 £ per year.
Gloucester (Office Based) Monday to Thursday | 4-Day Working Week (Full-Time Salary) £38,000 - £42,000 per annum (depending on experience)
About Buyline
Buyline Ltd is a fast-growing point-of-sale retail finance provider, helping businesses offer flexible finance solutions to their customers. We’re a collaborative, ambitious and customer-focused business operating within a regulated environment, where operational excellence and customer outcomes are at the heart of what we do. As a growing business, we value people who are proactive, collaborative, adaptable and willing to get stuck in.
The Role
This is a varied, hands-on role with a strong focus on project delivery, operational change, systems improvement and continuous improvement. You’ll work closely with departments across the business including key stakeholders to plan, coordinate and deliver projects that support efficient, compliant and customer-focused operations. You’ll take ownership of key project workstreams, support system and process changes, coordinate testing and implementation activity, and help ensure improvements are delivered smoothly across the business. This role would suit someone who enjoys managing projects, solving problems, improving processes, working across multiple teams, and keeping delivery on track in a fast-paced and evolving environment. Buyline operates a four-day working week. This is a hybrid role, with three days based onsite in Gloucester and one day working remotely.
Key Responsibilities
- Train, mentor and oversee the Operations Team.
- Lead and coordinate operational and systems-based projects from planning through to delivery.
- Manage project actions, timelines, risks and dependencies, keeping stakeholders updated throughout.
- Coordinate testing, implementation activity, process changes and post-launch support.
- Support the onboarding of new Business Partners and Service Providers, coordinating activity across internal systems and operational workflows.
- Create and maintain accurate Business Partner and Service Provider records within CRM and internal systems.
- Ensure onboarding documentation, operational records, system permissions, products, commercial terms and portal access are set up correctly where required.
- Act as a key point of contact for onboarding updates, queries and operational support.
- Work closely with third-party providers and internal teams to deliver system and workflow improvements.
- Identify opportunities for automation, efficiency and better ways of working.
- Support system configuration, troubleshooting and operational change activity.
- Produce and maintain project plans, process documentation, procedures and supporting materials.
- Support the day-to-day leadership of operational teams where needed, including senior escalation support.
- Help drive continuous improvement and support successful project adoption across the business.
About You
We’re looking for someone who is highly organised, proactive and delivery-focused, with a strong track record of supporting projects, improving processes and keeping work moving across multiple teams. You’ll have:
- Experience supporting or coordinating operational projects, process improvements or system changes.
- Strong organisational skills, with the ability to manage actions, timelines and competing priorities.
- Confidence working across operational systems, CRM platforms or workflow tools.
- Experience coordinating testing, implementation activity or process rollouts.
- Leadership experience, with the confidence to guide others, support operational teams and help keep delivery on track.
- Strong communication skills, with the ability to keep stakeholders informed and engaged.
- A practical, hands-on approach to solving problems and improving ways of working.
Desirable experience includes:
- Experience within a regulated environment.
- Consumer credit or financial services experience.
- Systems integrations, migrations or automation projects.
- Database management, coding or data extraction experience.
What We Offer
- 4-day working week with full-time salary.
- Free onsite parking.
- Enjoy a day off on your birthday (on us).
- Competitive annual leave entitlement, increasing with length of service.
- Option to purchase additional annual leave.
- Enhanced maternity and paternity leave.
- Life insurance benefits.
- Free weekly fruit delivery.
- Free tea and coffee, and even a book swap corner.
- Opportunity to play a key role within a growing business.
If you’re someone who enjoys operational problem-solving, driving improvements, and getting stuck into a broad and varied role, we’d love to hear from you. Full job description available upon request.
Operations & Projects Manager in Gloucester employer: Buyline Ltd
Buyline Ltd is an exceptional employer, offering a collaborative and ambitious work culture that prioritises operational excellence and customer outcomes. With a unique four-day working week, competitive salary, and a range of benefits including enhanced leave options and free onsite amenities, employees are encouraged to thrive both personally and professionally in a supportive environment. The role of Operations & Projects Manager provides ample opportunities for growth, project leadership, and the chance to make a meaningful impact within a fast-growing company based in Gloucester.
StudySmarter Expert Advice🤫
We think this is how you could land Operations & Projects Manager in Gloucester
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Buyline Ltd. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Operations & Projects Manager in Gloucester
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Buyline Ltd.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Buyline Ltd's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Buyline Ltd
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Buyline Ltd.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Buyline Ltd will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Buyline Ltd employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
