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- Tasks: Support the Public Sector Department with administrative duties and case documentation.
- Company: Join a dedicated team in the public sector making a difference.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Why this job: Be part of a team that values detail and efficiency while helping others.
- Qualifications: A Level education, strong communication skills, and basic Microsoft knowledge.
- Other info: Great opportunity for growth in a dynamic and organised setting.
The predicted salary is between 28800 - 48000 £ per year.
As a Public Sector Team Administrator, you will support the Public Sector Department so they can perform their duties in the most efficient way. You must have a keen eye for detail and be able to recall & retain information.
Operational & Administrative Duties
- Adhere to all prescribed departmental procedures at all times.
- Manage workload effectively, prioritising tasks in line with departmental needs and case deadlines.
- Perform a wide range of administrative tasks to support Case Managers, ensuring accuracy and compliance with internal processes.
- Travel to the archives in Manchester.
Report Production & Case Documentation
- Produce correspondence and documentation for Case Managers to review and sign off.
- Create Digital Reports: Translating working family trees and supporting documents (birth, marriage, death certificates) into the dedicated software system.
- Ensuring all data is accurate, complete, and presented in an interactive format for solicitors and other clients.
- Updating the in-house case management system and notifying the relevant Case Manager.
- Compile Interim And Final Reports: Hand-drawn and computerised family trees, covering letters, mailing lists, copies of supporting certificates and agreements.
- Ensuring all updates are recorded in the case management system and communicated to the Case Manager.
- Produce accurate reports for Solicitors and Local Authorities in the prescribed format and in accordance with internal procedures, ensuring all updates are logged appropriately.
- Assist the Reception team with incoming calls when needed.
- General Admin tasks including supporting the daily postal duties including using the franking machine.
Certificate Ordering & Ancillary Services
- Order certificates from the General Register Office (GRO) or local register offices, updating the case management system and Case Manager accordingly.
- Assist with ancillary services such as divorce searches, probate searches, and will searches, including making payments, tracking progress, and recording updates in the case management system.
- Complete DWP search requests, including payment processing and tracking, ensuring all updates are recorded and communicated.
Communication & Case Progression
- Provide timely and professional updates to Solicitors, Councils, and Beneficiaries on behalf of Case Managers.
- Respond to correspondence promptly and provide regular updates as required by the department.
- Record findings accurately in the prescribed format, including updates to family trees where necessary.
The Ideal Candidate Will Have/Be
- Educated to A Level Standard.
- Ultra-organised and possess strong communication skills including a good telephone manner.
- Basic knowledge of Microsoft systems.
- Able to manage large workloads working to tight deadlines.
- An exemplary sickness & punctuality record.
- A proven team player.
This is a great opportunity and salary is dependent upon experience. Apply now for more details.
Team Administrator, Office Based in Wigan employer: Buy Local Sundridge Ltd
Contact Detail:
Buy Local Sundridge Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Administrator, Office Based in Wigan
✨Tip Number 1
Get to know the company! Research their values and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills. As a Team Administrator, you'll need to be clear and concise. Try role-playing common interview questions with a friend to boost your confidence.
✨Tip Number 3
Be ready to showcase your organisational skills. Prepare examples of how you've managed workloads or prioritised tasks in the past. This will demonstrate your ability to handle the demands of the role.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. And remember, apply through our website for the best chance!
We think you need these skills to ace Team Administrator, Office Based in Wigan
Some tips for your application 🫡
Show Off Your Attention to Detail: In your application, make sure to highlight your keen eye for detail. We want to see how you’ve managed tasks that require accuracy and compliance, just like the role demands!
Prioritise Your Experience: When listing your previous roles, focus on experiences where you’ve had to manage workloads and meet tight deadlines. We love seeing how you prioritise tasks in line with departmental needs!
Be Clear and Concise: Your written application should be straightforward and easy to read. Use clear language and structure your thoughts well, as this reflects the communication skills we’re looking for.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process smoothly.
How to prepare for a job interview at Buy Local Sundridge Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Team Administrator in the Public Sector. Familiarise yourself with the key tasks mentioned in the job description, like managing workloads and producing accurate reports. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Organisational Skills
Since this role requires being ultra-organised, prepare examples from your past experiences where you've successfully managed multiple tasks or tight deadlines. Be ready to discuss how you prioritise your workload and ensure accuracy in your work, as these are crucial for the position.
✨Brush Up on Your Communication Skills
Strong communication is key for this role, especially when providing updates to solicitors and councils. Practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios you could face in the job, such as responding to correspondence or updating case managers.
✨Demonstrate Your Team Spirit
Being a proven team player is essential for this position. Think of specific instances where you've collaborated effectively with others. During the interview, highlight your ability to support colleagues and contribute positively to the team dynamic, as this will resonate well with the interviewers.