At a Glance
- Tasks: Install and test gas appliances while providing top-notch customer service.
- Company: Join Buy It Direct, a growing company with a focus on customer satisfaction.
- Benefits: Competitive salary, uncapped bonus potential, company van, and ongoing training.
- Other info: Flexible part-time hours to fit around your schedule.
- Why this job: Make a real difference in customers' homes with your skills and expertise.
- Qualifications: Must be Gas Safe Registered with experience in appliance installation.
The predicted salary is between 30000 - 38000 € per year.
Location: Luton
Salary: Up to £38,000 pro rata + achievable uncapped bonus (OTE £45,000)
Job Type: part-time, Permanent
About the Role
At Buy It Direct, we are seeking a professional, customer-focused Gas Registered Engineer/Installer to join our Driven installation team based out of Luton. We have full and part time opportunities available to fit around you. You will be responsible for delivering, installing, and testing domestic appliances (including gas appliances), HVAC products, and furniture in customers' homes across the Southern region. This is a customer-facing role in which you will be the sole in-home representative of Buy It Direct, so delivering a high standard of service is essential.
Key Responsibilities
- Check vehicle, load, and planned route before departure
- Drive safely and efficiently (monitored via vehicle telematics)
- Deliver, install, and test appliances in line with company workflows
- Install gas appliances in compliance with Gas Safe regulations
- Uninstall and remove old appliances, packaging, and returns
- Ensure all tracking and job information is accurately captured
- Provide excellent customer service and ensure customer satisfaction
Performance Measures
You will be measured against key service and operational criteria:
- Successful delivery and installation
- Time taken to complete deliveries and installs
- Customer advocacy and satisfaction
What We're Looking For
- Gas Safe Registered (essential for installing gas appliances)
- CKR1 (essential)
- HTR1 (ideal)
- Previous experience installing white goods/kitchen appliances
- Full UK Driving Licence (max 6 points, no serious offences)
- Strong communication and customer service skills
- Ability to work from plans and detailed instructions
What We Offer
- Competitive salary with realistic uncapped bonus earning potential
- Full and part time working hours available
- Company van (not for personal use), fuel, and tools provided
- Structured routes and consistent workload
- Ongoing training and development
- Stable, long-term opportunity with a growing business
If you are a qualified, gas-registered white goods installer who takes pride in your work and delivering a great customer experience, we'd love to hear from you.
Gas Engineer / Installer - part time in South Cave employer: Buy it Direct
At Buy It Direct, we pride ourselves on being an excellent employer, offering a competitive salary and uncapped bonus potential for our Gas Engineer/Installer role in Luton. Our supportive work culture prioritises employee growth through ongoing training and development, while providing flexible part-time opportunities to fit your lifestyle. Join us to be part of a dedicated team that values customer satisfaction and professional excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Gas Engineer / Installer - part time in South Cave
✨Tip Number 1
Make sure you know your stuff! Brush up on your gas safety regulations and installation techniques. Being knowledgeable will not only boost your confidence but also impress potential employers.
✨Tip Number 2
Practice your customer service skills. Since you'll be the face of Buy It Direct, showing that you can communicate well and handle customer queries is key. Role-play scenarios with friends or family to get comfortable.
✨Tip Number 3
Network like a pro! Connect with other gas engineers and industry professionals on platforms like LinkedIn. You never know when a conversation might lead to a job opportunity or valuable advice.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. Plus, it shows you're proactive and keen to be part of Buy It Direct.
We think you need these skills to ace Gas Engineer / Installer - part time in South Cave
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience as a Gas Engineer/Installer. We want to see how your skills match the job description, so don’t be shy about showcasing your Gas Safe registration and any previous installation work you've done.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Buy It Direct. Share your passion for customer service and how you ensure satisfaction in every installation.
Show Off Your Communication Skills:Since this role is customer-facing, we need to see your strong communication skills in action. Whether it’s in your CV or cover letter, make sure to highlight experiences where you’ve successfully interacted with customers and resolved issues.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Buy it Direct
✨Know Your Stuff
Make sure you brush up on your knowledge of gas appliances and HVAC products. Familiarise yourself with the Gas Safe regulations, as you'll need to demonstrate your expertise during the interview. Being able to discuss your previous installations and any challenges you've faced will show that you're the right fit for the role.
✨Show Off Your Customer Service Skills
Since this is a customer-facing role, be prepared to share examples of how you've provided excellent service in the past. Think about specific situations where you went above and beyond for a customer. This will highlight your commitment to customer satisfaction, which is key for Buy It Direct.
✨Plan Your Route
Just like you would check your vehicle and planned route before heading out, do some research on the company and the area they serve. Knowing about Luton and the Southern region can help you answer questions more effectively and show your enthusiasm for the job.
✨Practice Makes Perfect
Consider doing a mock interview with a friend or family member. Focus on common interview questions related to installation and customer service. Practising your responses will help you feel more confident and articulate during the actual interview, making a great impression on the hiring team.
