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- Tasks: Deliver and install gas appliances while ensuring top-notch customer service.
- Company: Join Buy It Direct, a growing company with a focus on customer satisfaction.
- Benefits: Competitive salary, uncapped bonuses, company van, and ongoing training.
- Other info: Stable, long-term opportunity with structured routes and consistent workload.
- Why this job: Make a real difference in customers' homes with your skills and expertise.
- Qualifications: Must be Gas Safe Registered with experience in appliance installation.
The predicted salary is between 30000 - 40000 £ per year.
At Buy It Direct, we are seeking a professional, customer-focused Gas Registered Engineer/Installer to join our Driven installation team based out of Luton. You will be responsible for delivering, installing, and testing domestic appliances (including gas appliances), HVAC products, and furniture in customers' homes across the Southern region. This is a customer-facing role in which you will be the sole in-home representative of Buy It Direct, so delivering a high standard of service is essential.
Key Responsibilities
- Check vehicle, load, and planned route before departure
- Drive safely and efficiently (monitored via vehicle telematics)
- Deliver, install, and test appliances in line with company workflows
- Install gas appliances in compliance with Gas Safe regulations
- Uninstall and remove old appliances, packaging, and returns
- Ensure all tracking and job information is accurately captured
- Provide excellent customer service and ensure customer satisfaction
Performance Measures
- Successful delivery and installation
- Time taken to complete deliveries and installs
- Customer advocacy and satisfaction
What We're Looking For
- Gas Safe Registered (essential for installing gas appliances)
- CKR1 (essential)
- HTR1 (ideal)
- Previous experience installing white goods/kitchen appliances
- Full UK Driving Licence (max 6 points, no serious offences)
- Strong communication and customer service skills
- Ability to work from plans and detailed instructions
What We Offer
- Competitive salary with realistic uncapped bonus earning potential
- Company van (not for personal use), fuel, and tools provided
- Structured routes and consistent workload
- Ongoing training and development
- Stable, long-term opportunity with a growing business
If you are a qualified, gas-registered white goods installer who takes pride in your work and delivering a great customer experience, we'd love to hear from you.
Gas Engineer / Installer in South Cave employer: Buy it Direct
Contact Detail:
Buy it Direct Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gas Engineer / Installer in South Cave
✨Tip Number 1
Make sure you know your stuff! Brush up on your gas safety regulations and installation techniques. Being knowledgeable will not only boost your confidence but also impress potential employers like Buy It Direct.
✨Tip Number 2
Practice your customer service skills. Since you'll be the face of the company, showing that you can communicate well and handle customer queries is key. Role-play scenarios with friends or family to get comfortable.
✨Tip Number 3
Network with other professionals in the industry. Join forums or local groups where you can share experiences and tips. You never know when a connection might lead to a job opportunity!
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Gas Engineer / Installer in South Cave
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Gas Safe registration and any relevant qualifications in your application. We want to see your experience with gas appliances and white goods installation, so don’t hold back!
Customer Service is Key: Since this role is all about delivering top-notch service, share examples of how you've gone above and beyond for customers in the past. We love seeing candidates who understand the importance of customer satisfaction!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your experience and skills shine through without any fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Buy It Direct!
How to prepare for a job interview at Buy it Direct
✨Know Your Stuff
Make sure you brush up on your knowledge of gas appliances and HVAC products. Familiarise yourself with the Gas Safe regulations, as you'll likely be asked about them during the interview. Being able to demonstrate your expertise will show that you're serious about the role.
✨Show Off Your Customer Service Skills
Since this is a customer-facing role, be prepared to discuss how you've handled customer interactions in the past. Think of specific examples where you went above and beyond to ensure customer satisfaction. This will highlight your commitment to delivering excellent service.
✨Plan Your Route
Just like you would for a job, plan your route to the interview. Arriving on time shows professionalism and respect for the interviewer's time. Plus, it gives you a chance to calm any nerves before you walk in.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of the interview. This could be about the team you'll be working with or the company's approach to training and development. It shows that you're genuinely interested in the position and want to be a part of their success.