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For Companies At a Glance
- Tasks: Install and test gas appliances while providing top-notch customer service.
- Company: Join Buy It Direct, a growing company with a focus on customer satisfaction.
- Benefits: Earn up to £34,000 plus uncapped bonuses, with a company van and tools provided.
- Other info: Enjoy ongoing training and a stable, long-term career opportunity.
- Why this job: Make a real difference in customers' homes while developing your skills.
- Qualifications: Must be Gas Safe Registered with experience in appliance installation.
The predicted salary is between 34000 - 34000 £ per year.
Location: Castle Donington
Salary: Up to £34,000 basic + achievable uncapped bonus (OTE £45,000)
Job Type: Full-time, Permanent
About the Role
At Buy It Direct, we are seeking a professional, customer-focused Gas Registered Installer to join our Driven installation team based out of Castle Donington. You will be responsible for delivering, installing, and testing domestic appliances (including gas appliances), HVAC products, and furniture in customers' homes across the Midlands and Northern regions. This is a customer-facing role in which you will be the sole in-home representative of Buy It Direct, so delivering a high standard of service is essential.
Key Responsibilities
- Check vehicle, load, and planned route before departure
- Drive safely and efficiently (monitored via vehicle telematics)
- Deliver, install, and test appliances in line with company workflows
- Install gas appliances in compliance with Gas Safe regulations
- Uninstall and remove old appliances, packaging, and returns
- Ensure all tracking and job information is accurately captured
- Provide excellent customer service and ensure customer satisfaction
Performance Measures
- Successful delivery and installation
- Time taken to complete deliveries and installs
- Customer advocacy and satisfaction
What We're Looking For
- Gas Safe Registered (essential for installing gas appliances)
- CKR1 (essential)
- HTR1 (ideal)
- Previous experience installing white goods/kitchen appliances
- Full UK Driving Licence (max 6 points, no serious offences)
- Strong communication and customer service skills
- Ability to work from plans and detailed instructions
What We Offer
- Competitive salary with realistic uncapped bonus earning potential
- Company van (not for personal use), fuel, and tools provided
- Structured routes and consistent workload
- Ongoing training and development
- Stable, long-term opportunity with a growing business
If you are a qualified, gas-registered white goods installer who takes pride in your work and delivering a great customer experience, we'd love to hear from you.
Gas Engineer / Installer in Nottingham employer: Buy it Direct
Contact Detail:
Buy it Direct Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gas Engineer / Installer in Nottingham
✨Tip Number 1
Get to know the company inside out! Research Buy It Direct, their values, and what they stand for. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your skills as a Gas Engineer align with their needs, especially around customer service and compliance with regulations.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and ready to represent Buy It Direct. A smart appearance shows you take the opportunity seriously and respect their brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for their team!
We think you need these skills to ace Gas Engineer / Installer in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Gas Engineer or Installer. We want to see how your skills match the job description, so don’t be shy about showcasing your Gas Safe registration and any relevant qualifications.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Buy It Direct. Share specific examples of your customer service skills and how you’ve successfully installed appliances in the past.
Show Off Your Customer Focus: Since this role is all about delivering excellent customer service, make sure to mention any experiences where you went above and beyond for a customer. We love candidates who take pride in their work and ensure customer satisfaction!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Buy it Direct
✨Know Your Stuff
Make sure you brush up on your Gas Safe regulations and any relevant certifications like CKR1 and HTR1. Being able to confidently discuss your qualifications and experience with gas appliances will show that you're the right fit for the role.
✨Show Off Your Customer Service Skills
Since this is a customer-facing role, be prepared to share examples of how you've delivered excellent service in the past. Think about specific situations where you went above and beyond to ensure customer satisfaction.
✨Plan Your Route
Familiarise yourself with the Castle Donington area and the Midlands. Being able to discuss how you would efficiently plan your routes and manage your time during installations will demonstrate your organisational skills.
✨Ask Smart Questions
Prepare some thoughtful questions about the company culture, training opportunities, and performance measures. This shows that you're genuinely interested in the role and want to ensure it's a good fit for both you and Buy It Direct.