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- Tasks: Deliver, install, and test gas appliances in customers' homes across the Southern region.
- Company: Join Buy It Direct, a growing company with a focus on customer satisfaction.
- Benefits: Competitive salary, uncapped bonuses, company van, and ongoing training.
- Other info: Stable, long-term opportunity with structured routes and consistent workload.
- Why this job: Be the face of our brand and make a real difference in customer homes.
- Qualifications: Gas Safe Registered with experience in installing appliances and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
At Buy It Direct, we are seeking a professional, customer-focused Gas Registered Engineer/Installer to join our Driven installation team based out of Luton. You will be responsible for delivering, installing, and testing domestic appliances (including gas appliances), HVAC products, and furniture in customers' homes across the Southern region. This is a customer-facing role in which you will be the sole in-home representative of Buy It Direct, so delivering a high standard of service is essential.
Key Responsibilities
- Check vehicle, load, and planned route before departure
- Drive safely and efficiently (monitored via vehicle telematics)
- Deliver, install, and test appliances in line with company workflows
- Install gas appliances in compliance with Gas Safe regulations
- Uninstall and remove old appliances, packaging, and returns
- Ensure all tracking and job information is accurately captured
- Provide excellent customer service and ensure customer satisfaction
Performance Measures
- Successful delivery and installation
- Time taken to complete deliveries and installs
- Customer advocacy and satisfaction
What We're Looking For
- Gas Safe Registered (essential for installing gas appliances)
- CKR1 (essential)
- HTR1 (ideal)
- Previous experience installing white goods/kitchen appliances
- Full UK Driving Licence (max 6 points, no serious offences)
- Strong communication and customer service skills
- Ability to work from plans and detailed instructions
What We Offer
- Competitive salary with realistic uncapped bonus earning potential
- Company van (not for personal use), fuel, and tools provided
- Structured routes and consistent workload
- Ongoing training and development
- Stable, long-term opportunity with a growing business
If you are a qualified, gas-registered white goods installer who takes pride in your work and delivering a great customer experience, we'd love to hear from you.
Gas Engineer - Installer - Perm employer: Buy it Direct
Contact Detail:
Buy it Direct Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gas Engineer - Installer - Perm
✨Tip Number 1
Make sure you know your stuff! Brush up on your gas safety regulations and installation techniques. Being knowledgeable will not only boost your confidence but also impress potential employers like Buy It Direct.
✨Tip Number 2
Practice your customer service skills. Since you'll be the face of the company, showing that you can communicate effectively and handle customer queries with ease is key. Role-play scenarios with friends or family to get comfortable.
✨Tip Number 3
Network like a pro! Connect with other gas engineers and industry professionals on platforms like LinkedIn. You never know when a conversation might lead to a job opportunity, especially in a growing business like Buy It Direct.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the team at Buy It Direct.
We think you need these skills to ace Gas Engineer - Installer - Perm
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Gas Engineer. Focus on your skills in installing gas appliances and any customer service roles you've had. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share why you're passionate about the role and how your background aligns with our needs. Don’t forget to mention your Gas Safe registration – it’s essential for us!
Show Off Your Customer Service Skills: Since this is a customer-facing role, highlight any experiences where you’ve gone above and beyond for customers. We love candidates who can deliver excellent service and ensure customer satisfaction!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Buy it Direct
✨Know Your Stuff
Make sure you brush up on your knowledge of gas appliances and HVAC products. Familiarise yourself with the Gas Safe regulations, as you'll need to demonstrate your understanding during the interview. Being able to discuss your previous installation experiences will show that you're the right fit for the role.
✨Show Off Your Customer Service Skills
Since this is a customer-facing role, be prepared to share examples of how you've provided excellent service in the past. Think about specific situations where you went above and beyond for a customer, and how you handled any challenges. This will highlight your commitment to customer satisfaction.
✨Plan Your Route
Just like you would check your vehicle and planned route before heading out for a job, do the same for your interview. Know the location, plan your journey, and arrive early. This shows punctuality and respect for their time, which is crucial in a role that involves planning and efficiency.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, ongoing training opportunities, or how success is measured in the role. This not only shows your interest in the position but also helps you gauge if the company is the right fit for you.