At a Glance
- Tasks: Install domestic gas appliances and ensure top-notch customer service.
- Company: Join Buy It Direct, a leader in home appliance installations.
- Benefits: Earn up to £40,000, enjoy healthcare perks, and get your birthday off!
- Other info: Enjoy structured routes, ongoing training, and a supportive team environment.
- Why this job: Make a real difference in customers' homes while honing your skills.
- Qualifications: Must be Gas Safe Registered with experience in appliance installations.
The predicted salary is between 40000 - 40000 £ per year.
Location: Castle Donington
Salary: Up to £40,000
Job Type: Permanent, Full-Time
About the Role
At Buy It Direct, we are seeking a professional, customer-focused Gas Engineer / Installer to join our Driven installation team based in Castle Donington. This is a field-based role involving the delivery and installation of domestic appliances in customers' homes across the Midlands. The role is predominantly focused on gas appliance installations, with some electrical installation work. Engineers can expect to complete up to 8 installations per day, with structured routing and operational planning in place.
You will play a key role in delivering an outstanding customer experience while ensuring all installations are completed safely, efficiently, and to the highest standard.
Key Responsibilities
- Install domestic gas appliances in customers' homes in line with manufacturer specifications and Gas Safe regulations.
- Complete gas appliance installations to a high standard, maintaining quality, safety, and customer satisfaction.
- Accurately record installation details, testing results, and customer documentation using company systems.
- Deliver professional customer service, providing clear explanations of appliance operation and safety guidance.
- Complete up to 8 appliance installations per day while maintaining compliance, quality, and efficiency standards.
Performance Measures
- Successful delivery and installation completion rates
- Productivity and efficiency across daily installation schedules
- Compliance with safety and quality standards
- Customer advocacy, feedback, and satisfaction scores
What We're Looking For
- Gas Safe Registered (essential)
- Previous experience installing domestic appliances and white goods
- Experience working in a fast-paced, customer-facing installation environment
- Full UK Driving Licence (maximum 6 points, no serious motoring offences)
- Strong communication and customer service skills
- Ability to work from installation instructions, plans, and technical specifications
- A professional, safety-conscious approach with excellent attention to detail
What We Offer
- Competitive salary of up to £40,000
- Company van (company use only), tools, and uniform provided
- Structured routes and consistent workload
- Ongoing training and development opportunities
If you are a qualified Gas Safe engineer who takes pride in delivering high-quality installations and exceptional customer service, we'd love to hear from you.
Hours: 40
Benefits
- Healthcare cash plan
- Free parking
- Birthday off after a year
- Holiday purchase scheme so you can get that work life balance
- Staff discount scheme
- Autonomy to make a difference
Gas Engineer / Installer (£40,000 DOE) employer: Buy it Direct
At Buy It Direct, we pride ourselves on being an excellent employer, offering a competitive salary of up to £40,000 and a supportive work culture that values professional growth. Our Gas Engineers enjoy structured routes, ongoing training, and a range of benefits including a healthcare cash plan and holiday purchase scheme, all while working in the vibrant community of Castle Donington.
StudySmarter Expert Advice🤫
We think this is how you could land Gas Engineer / Installer (£40,000 DOE)
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio of your previous installations or any certifications, bring them along to interviews. It’s a great way to demonstrate your expertise and commitment to quality work.
✨Tip Number 3
Prepare for the interview by researching the company and its values. Be ready to discuss how your experience aligns with their mission, especially around customer service and safety standards. We want to see that you’re genuinely interested!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our team at Buy It Direct!
We think you need these skills to ace Gas Engineer / Installer (£40,000 DOE)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience as a Gas Engineer. Focus on your skills in installing domestic appliances and any relevant qualifications, like being Gas Safe Registered. We want to see how you can bring your expertise to our team!
Show Off Your Customer Service Skills:Since this role is all about delivering an outstanding customer experience, don’t forget to mention your communication skills and any previous customer-facing roles. We love candidates who can connect with customers and explain things clearly.
Be Specific About Your Experience:When filling out your application, be specific about the types of installations you've completed. Mention any relevant tools or systems you've used, as well as your ability to work from technical specifications. This helps us understand your hands-on experience.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you into our system quickly. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Buy it Direct
✨Know Your Stuff
Make sure you brush up on your knowledge of gas appliances and installation processes. Familiarise yourself with the latest Gas Safe regulations and be ready to discuss how you've applied them in past roles. This shows you're not just qualified, but also passionate about safety and quality.
✨Customer Service is Key
Since this role is all about delivering a great customer experience, think of examples where you've gone above and beyond for customers. Be prepared to share stories that highlight your communication skills and how you handle tricky situations. This will demonstrate your commitment to customer satisfaction.
✨Show Off Your Efficiency
With the expectation of completing up to 8 installations a day, it's important to convey your ability to work efficiently. Prepare to discuss how you manage your time and resources effectively while maintaining high standards. Mention any tools or techniques you use to stay organised.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company’s installation processes or team dynamics. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you. Plus, it gives you a chance to engage with the interviewer on a deeper level.
