At a Glance
- Tasks: Deliver, install, and test gas appliances in customers' homes across the Southern region.
- Company: Join Buy It Direct, a growing company with a focus on customer satisfaction.
- Benefits: Competitive salary, uncapped bonuses, company van, and ongoing training.
- Other info: Stable, long-term opportunity with structured routes and consistent workload.
- Why this job: Be the face of our brand and make a real difference in customer homes.
- Qualifications: Gas Safe Registered with experience in installing appliances and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
At Buy It Direct, we are seeking a professional, customer-focused Gas Registered Engineer/Installer to join our Driven installation team based out of Luton.
You will be responsible for delivering, installing, and testing domestic appliances (including gas appliances), HVAC products, and furniture in customers' homes across the Southern region. This is a customer-facing role in which you will be the sole in-home representative of Buy It Direct, so delivering a high standard of service is essential.
Key Responsibilities- Check vehicle, load, and planned route before departure
- Drive safely and efficiently (monitored via vehicle telematics)
- Deliver, install, and test appliances in line with company workflows
- Install gas appliances in compliance with Gas Safe regulations
- Uninstall and remove old appliances, packaging, and returns
- Ensure all tracking and job information is accurately captured
- Provide excellent customer service and ensure customer satisfaction
You will be measured against key service and operational criteria:
- Successful delivery and installation
- Time taken to complete deliveries and installs
- Customer advocacy and satisfaction
- Gas Safe Registered (essential for installing gas appliances)
- CKR1 (essential)
- HTR1 (ideal)
- Previous experience installing white goods/kitchen appliances
- Full UK Driving Licence (max 6 points, no serious offences)
- Strong communication and customer service skills
- Ability to work from plans and detailed instructions
- Competitive salary with realistic uncapped bonus earning potential
- Company van (not for personal use), fuel, and tools provided
- Structured routes and consistent workload
- Ongoing training and development
- Stable, long-term opportunity with a growing business
If you are a qualified, gas-registered white goods installer who takes pride in your work and delivering a great customer experience, we'd love to hear from you.
Gas Engineer / Installer in Flitwick employer: Buy it Direct
Contact Detail:
Buy it Direct Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gas Engineer / Installer in Flitwick
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry, attend local events, and join relevant online forums. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers, be ready to talk about your experience and what makes you a great fit for the role. Keep it concise but engaging – show them your passion for the job!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview or meeting, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in the position.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for skilled Gas Engineers like you. It’s the best way to ensure your application gets seen by the right people. So, don’t wait – get your application in today!
We think you need these skills to ace Gas Engineer / Installer in Flitwick
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Gas Engineer/Installer. We want to see how your skills match the job description, so don’t be shy about showcasing your Gas Safe registration and any previous installation work you've done.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for customer service and why you’re the perfect fit for our team at Buy It Direct. We love seeing candidates who can connect their personal values with our company ethos.
Show Off Your Communication Skills: Since this role is customer-facing, we want to see your communication skills in action. Whether it’s in your CV or cover letter, make sure to highlight experiences where you’ve successfully interacted with customers and resolved issues.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do!
How to prepare for a job interview at Buy it Direct
✨Know Your Stuff
Make sure you brush up on your knowledge of gas appliances and HVAC products. Familiarise yourself with the Gas Safe regulations, as you'll likely be asked about them during the interview. Being able to demonstrate your expertise will show that you're serious about the role.
✨Show Off Your Customer Service Skills
Since this is a customer-facing role, be prepared to discuss how you've handled customer interactions in the past. Think of specific examples where you went above and beyond to ensure customer satisfaction. This will highlight your commitment to delivering excellent service.
✨Plan Your Route
Just like you would check your vehicle and planned route before a job, do the same for your interview. Know the location, plan your journey, and arrive early. This shows punctuality and respect for their time, which is crucial in a role that involves planning and efficiency.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the team dynamics, ongoing training opportunities, or how success is measured in the role. It shows that you're genuinely interested in the position and want to ensure it's the right fit for both you and the company.