At a Glance
- Tasks: Install and test gas appliances while providing top-notch customer service.
- Company: Join a growing company with a focus on customer satisfaction.
- Benefits: Competitive salary, uncapped bonuses, healthcare plan, and flexible hours.
- Other info: Enjoy ongoing training, a company van, and a supportive team environment.
- Why this job: Make a real difference in customers' homes while enjoying work-life balance.
- Qualifications: Gas Safe Registered with experience in appliance installation and strong communication skills.
The predicted salary is between 30000 - 38000 € per year.
Location: Luton
Salary: Up to £38,000 pro rata + achievable uncapped bonus (OTE £45,000)
Job Type: part-time, Permanent
About the Role
We are seeking a professional, customer-focused Gas Registered Engineer/Installer to join our ‘Driven’ installation team based out of Luton. We have full and part time opportunities available to fit around you. You will be responsible for delivering, installing, and testing domestic appliances (including gas appliances), HVAC products, and furniture in customers’ homes across the Southern region. This is a customer-facing role in which you will be the sole in-home representative of Buy It Direct, so delivering a high standard of service is essential.
Key Responsibilities
- Check vehicle, load, and planned route before departure
- Drive safely and efficiently (monitored via vehicle telematics)
- Deliver, install, and test appliances in line with company workflows
- Install gas appliances in compliance with Gas Safe regulations
- Uninstall and remove old appliances, packaging, and returns
- Ensure all tracking and job information is accurately captured
- Provide excellent customer service and ensure customer satisfaction
Performance Measures
You will be measured against key service and operational criteria:
- Successful delivery and installation
- Time taken to complete deliveries and installs
- Customer advocacy and satisfaction
What We’re Looking For
- Gas Safe Registered (essential for installing gas appliances)
- Previous experience installing white goods/kitchen appliances
- Full UK Driving Licence (max 6 points, no serious offences)
- Strong communication and customer service skills
- Ability to work from plans and detailed instructions
What We Offer
- Competitive salary with realistic uncapped bonus earning potential
- Full and part time working hours available
- Company van (not for personal use), fuel, and tools provided
- Structured routes and consistent workload
- Ongoing training and development
- Stable, long-term opportunity with a growing business
Hours
Hours: 20
Healthcare cash plan
Free parking
Birthday off after a year
Holiday purchase scheme so you can get that work life balance
Staff discount scheme
Autonomy to make a difference!
Gas Engineer / Installer - Part Time (Up to £40,000 Pro Rata - OTE £45,000) in England employer: Buy it Direct
Join Buy It Direct as a Gas Engineer/Installer in Luton, where we prioritise a supportive work culture and offer flexible part-time opportunities tailored to your lifestyle. Enjoy competitive pay with uncapped bonus potential, comprehensive training, and a range of employee benefits including a healthcare cash plan and holiday purchase scheme, all while making a meaningful impact in customers' homes.
StudySmarter Expert Advice🤫
We think this is how you could land Gas Engineer / Installer - Part Time (Up to £40,000 Pro Rata - OTE £45,000) in England
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your skills. Be ready to discuss your experience with gas appliances and customer service, as these are key for the role. Confidence is key!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation and reiterate your interest in the position. It keeps you fresh in their minds.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We love seeing applications directly from candidates who are eager to join our team. Plus, it shows you're serious about the opportunity.
We think you need these skills to ace Gas Engineer / Installer - Part Time (Up to £40,000 Pro Rata - OTE £45,000) in England
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience as a Gas Engineer/Installer. We want to see your skills in installing gas appliances and any relevant qualifications, like being Gas Safe Registered. Customising your CV for this role shows us you’re serious about joining our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re the perfect fit for the Gas Engineer role. Share your passion for customer service and how you’ve gone above and beyond in previous jobs. We love hearing personal stories that connect to our values.
Show Off Your Communication Skills:Since this is a customer-facing role, we need to see your strong communication skills in action. Whether it’s in your CV or cover letter, make sure to highlight experiences where you’ve successfully interacted with customers and resolved issues. It’ll help us picture you in the role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you can find all the details about the position and our company culture there!
How to prepare for a job interview at Buy it Direct
✨Know Your Stuff
Make sure you brush up on your knowledge of gas appliances and HVAC products. Familiarise yourself with the Gas Safe regulations, as you'll need to demonstrate your expertise during the interview. Being able to discuss your previous experience installing white goods will also give you an edge.
✨Show Off Your Customer Service Skills
Since this role is customer-facing, it's crucial to highlight your strong communication skills. Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to ensure customer satisfaction.
✨Plan Your Route
Just like you would for a job, plan your route to the interview. Arriving on time shows that you’re organised and respect others' time. Plus, it gives you a chance to calm any nerves before the big moment!
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of the interview. This shows your interest in the role and the company. You might want to ask about the team dynamics or what a typical day looks like for a Gas Engineer/Installer at Buy It Direct.
