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For Companies At a Glance
- Tasks: Install and test gas appliances while providing top-notch customer service.
- Company: Join Buy It Direct, a growing company with a focus on customer satisfaction.
- Benefits: Earn up to £34,000 pro rata plus uncapped bonuses and enjoy ongoing training.
- Other info: Flexible part-time hours and a supportive team environment await you.
- Why this job: Make a real difference in customers' homes with your skills and expertise.
- Qualifications: Must be Gas Safe Registered with experience in appliance installation.
The predicted salary is between 34000 - 34000 £ per year.
Location: Castle Donington
Salary: Up to £34,000 pro rata + achievable uncapped bonus (OTE £45,000)
Job Type: Part-time, Permanent
About the Role
At Buy It Direct, we are seeking a professional, customer-focused Gas Registered Installer to join our Driven installation team based out of Castle Donington. We have full and part time opportunities available to fit around you. You will be responsible for delivering, installing, and testing domestic appliances (including gas appliances), HVAC products, and furniture in customers' homes across the Midlands and Northern regions. This is a customer-facing role in which you will be the sole in-home representative of Buy It Direct, so delivering a high standard of service is essential.
Key Responsibilities
- Check vehicle, load, and planned route before departure
- Drive safely and efficiently (monitored via vehicle telematics)
- Deliver, install, and test appliances in line with company workflows
- Install gas appliances in compliance with Gas Safe regulations
- Uninstall and remove old appliances, packaging, and returns
- Ensure all tracking and job information is accurately captured
- Provide excellent customer service and ensure customer satisfaction
Performance Measures
- Successful delivery and installation
- Time taken to complete deliveries and installs
- Customer advocacy and satisfaction
What We're Looking For
- Gas Safe Registered (essential for installing gas appliances)
- CKR1 (essential)
- HTR1 (ideal)
- Previous experience installing white goods/kitchen appliances
- Full UK Driving Licence (max 6 points, no serious offences)
- Strong communication and customer service skills
- Ability to work from plans and detailed instructions
What We Offer
- Competitive salary with realistic uncapped bonus earning potential
- Company van (not for personal use), fuel, and tools provided
- Structured routes and consistent workload
- Ongoing training and development
- Stable, long-term opportunity with a growing business
If you are a qualified, gas-registered white goods installer who takes pride in your work and delivering a great customer experience, we'd love to hear from you.
Gas Engineer / Installer - Part Time in Derby employer: Buy it Direct
Contact Detail:
Buy it Direct Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gas Engineer / Installer - Part Time in Derby
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Buy It Direct. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills as a Gas Engineer align with their needs, especially around customer service and installation expertise.
✨Tip Number 3
Show off your personality! During the interview, let your passion for delivering excellent customer service shine through. Remember, they want someone who not only has the technical skills but also fits well with their team culture.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Gas Engineer / Installer - Part Time in Derby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Gas Engineer. We want to see your skills in installing gas appliances and any customer service experience you've got. Don’t forget to mention your Gas Safe registration!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re the perfect fit for our team at Buy It Direct. Share specific examples of your past work and how you’ve delivered excellent customer service.
Show Off Your Qualifications: List all your qualifications clearly, especially your CKR1 and HTR1 certifications. We need to know you’re up to speed with the regulations and can handle the job safely and efficiently.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Buy it Direct
✨Know Your Stuff
Make sure you brush up on your knowledge of gas appliances and HVAC products. Familiarise yourself with the Gas Safe regulations, as you'll need to demonstrate your expertise during the interview. Being able to discuss your previous installations and experiences confidently will show that you're the right fit for the role.
✨Show Off Your Customer Service Skills
Since this is a customer-facing role, be prepared to share examples of how you've provided excellent service in the past. Think about specific situations where you went above and beyond for a customer. This will highlight your commitment to customer satisfaction, which is key for Buy It Direct.
✨Plan Your Route
Just like you would check your vehicle and planned route before a job, do the same for your interview. Research the company and its values, and think about how your skills align with their needs. This preparation will help you answer questions more effectively and show that you're genuinely interested in the position.
✨Practice Makes Perfect
Consider doing a mock interview with a friend or family member. Focus on common interview questions related to gas installation and customer service. Practising your responses will help you feel more confident and articulate during the actual interview, making a great impression on the hiring team.