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For Companies At a Glance
- Tasks: Make calls to customers, promote warranty services, and update customer info.
- Company: Join Buy It Direct, a fast-growing online retailer with a vibrant culture.
- Benefits: Earn uncapped commission, enjoy health plans, and get generous staff discounts.
- Why this job: Unleash your sales potential in a supportive environment with real career progression.
- Qualifications: Confident communicators with a passion for sales; experience is a plus but not essential.
- Other info: Monday to Friday shifts only, with free on-site parking and birthday off after one year.
The predicted salary is between 20300 - 28700 £ per year.
At Buy It Direct, we are expanding our aftersales warranty team and looking for driven, outgoing people to join us. If you’re motivated by earning potential, thrive on great conversations, and want a career with real progression, this is the role for you.
Responsibilities
- Make outbound calls to existing Buy It Direct customers to promote and sell our warranty services on their products, e.g. washing machines, fridge freezers
- Accurately update and maintain customer information in our system.
- Identify opportunities to upsell by understanding customer needs and effectively presenting our warranty benefits.
Qualifications
- Confident communicators who can engage and influence.
- A passionate, enthusiastic, and outgoing personality with a strong sales drive and positive outlook
- Self-motivated, disciplined, and driven to achieve
- Resilient, positive, and target-driven
- Previous experience in telesales, call centres, or outbound sales would be ideal but not essential
Benefits
- Uncapped commission with substantial earning potential
- Expert training, support and coaching
- Monday–Friday only – no weekend shifts!
- Health cash plan
- Generous staff discounts on our products
- Birthday off (after 1 years’ service)
- Free on-site parking
This is your chance to unleash your sales potential and get rewarded for your success.
Apply now
At Buy It Direct, we dare to be different. We\’ve built this business from the ground up to become one of the UK\’s largest and fastest growing online retailers turning over £400 million with a target of doubling in size over the next three years. We are proud of the products and services we provide across our six well recognised, award-winning online brands including Laptops Direct, Appliances Direct, Better Bathrooms and Furniture123. We listen, learn and challenge the status quo, paying attention to the details that matter and want to delight our customers by putting them at the heart of what we do, to really understand what matters to them.
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Aftersales Warranty Advisor (£25,396 plus commission) employer: Buy it Direct
Contact Detail:
Buy it Direct Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Warranty Advisor (£25,396 plus commission)
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Buy It Direct's values and products. This will help you connect with the team and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your sales skills and how you can engage customers effectively.
✨Tip Number 3
Be ready to share your success stories! Think of examples where you've excelled in sales or customer service. Highlighting your achievements will demonstrate your potential to thrive in this role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Aftersales Warranty Advisor (£25,396 plus commission)
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Let your enthusiasm and outgoing nature shine through in your application. Use a friendly tone and don’t be afraid to show off your sales drive.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience, especially if you've worked in telesales or call centres before. We love seeing how your skills can benefit our team!
Highlight Your Achievements: If you've smashed targets or received any accolades in previous roles, shout about them! We’re all about recognising success, so let us know what you’ve achieved.
Apply Through Our Website: Don’t forget to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Buy it Direct
✨Know Your Product
Before the interview, make sure you understand the warranty services offered by Buy It Direct. Familiarise yourself with common products like washing machines and fridge freezers, so you can confidently discuss how these warranties benefit customers.
✨Show Off Your Communication Skills
Since this role involves engaging with customers, practice your conversational skills. Think about how you can present information clearly and persuasively. Role-playing with a friend can help you refine your approach and boost your confidence.
✨Demonstrate Your Sales Drive
Be prepared to share examples of how you've successfully upsold or influenced customers in the past. Highlight your passion for sales and your motivation to achieve targets, as this will resonate well with the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about the training process, team dynamics, or growth opportunities within Buy It Direct. This shows you're serious about your potential future there.
