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- Tasks: Lead product quality improvements and collaborate with teams to enhance customer experience.
- Company: Join Buy It Direct, a top UK online retailer with a vibrant culture.
- Benefits: Competitive salary, healthcare plan, staff discounts, and flexible holiday options.
- Why this job: Make a real impact in the furniture industry while enjoying creative freedom.
- Qualifications: 5+ years in product management, strong data skills, and a passion for furniture.
- Other info: Opportunities for international travel and career progression in a fast-paced environment.
The predicted salary is between 36000 - 54000 £ per year.
Buy It Direct is one of the UK’s leading online retailers and, as our Furniture business continues to grow, we’re looking for a Technical Product Manager to join our QA team. This role is based at our Huddersfield Head Office, with regular on-site working. This is a great opportunity for someone with strong knowledge of furniture and upholstery — from design and construction to production methods. You’ll work closely with our factories, buying teams, and wider business to deliver outstanding products, reduce returns, and improve the customer experience.
As a Technical Product Manager, you will:
- Act as a key link between Buying, factories, and QA to improve product quality and reduce customer returns.
- Provide technical support for new product development, including testing, documentation, and compliance for various types of furniture, such as upholstery, cabinetry, chairs, beds, and nursery furniture.
- Use data and quality tools to identify recurring issues and recommend product improvements.
- Build strong relationships with buyers and suppliers, balancing priorities through regular calibration and collaboration.
- Review and approve pre-shipment inspection reports to ensure specification and quality compliance.
- Manage swatches, materials, and colour specifications to maintain consistency and control.
- Oversee Goods-In inspections and in-house product checks to verify quality standards.
What you’ll need:
- A passion for furniture with at least 5 years’ experience as a Technical Product Manager or similar ideally in furniture/upholstery across hard, upholstered, and garden furniture.
- Strong commercial thinking and confidence working with data.
- Knowledge of courier packaging development.
- Excellent attention to detail, multitasking skills, and ability to work to tight deadlines.
- Proven experience in product appraisal within manufacturing, retail, or supply, with strong knowledge of product standards, safety, and material regulations.
- Ability to interpret manufacturing standards, test certificates, and compliance documents.
- Resilience to work under pressure in a fast-paced, entrepreneurial environment.
- A valid UK driving licence.
What we offer:
- The opportunity to make a real difference in the supply chain of a leading furniture retailer.
- A creative and innovative working culture.
- Great career progression opportunities within a successful online business.
- Potential international travel to suppliers.
- A competitive salary of up to £45, per annum dependent on experience and benefits package.
At Buy It Direct, we dare to be different. We’ve built this business from the ground up to become one of the UK’s largest and fastest growing online retailers. We are proud of the products and services we provide across our six well recognised, award-winning online brands including Laptops Direct, Appliances Direct, Better Bathrooms and Furniture.
Hours: 39.5
Benefits: Healthcare cash plan, Free parking, Birthday off after a year, Holiday purchase scheme, Staff discount scheme, Autonomy to make a difference!
Technical Product Manager in Huddersfield employer: Buy It Direct Group
Contact Detail:
Buy It Direct Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Product Manager in Huddersfield
✨Tip Number 1
Network like a pro! Reach out to people in the furniture industry, especially those who work at Buy It Direct. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your passion for furniture! When you get the chance to speak with someone from the company, share your knowledge about design and production methods. Let them see how much you care about quality and customer experience.
✨Tip Number 3
Prepare for the interview by brushing up on data analysis and quality tools. Be ready to discuss how you've used these in past roles to improve product quality and reduce returns. We want to see your problem-solving skills in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Buy It Direct.
We think you need these skills to ace Technical Product Manager in Huddersfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Product Manager role. Highlight your experience in furniture and upholstery, and don’t forget to showcase your data skills and attention to detail. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about furniture and how your background makes you the perfect fit for this role. Be sure to mention any relevant projects or achievements that demonstrate your expertise.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in product management before. We love candidates who can think on their feet and come up with innovative solutions, especially when it comes to improving product quality and reducing returns.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at Buy It Direct!
How to prepare for a job interview at Buy It Direct Group
✨Know Your Furniture Inside Out
Make sure you brush up on your knowledge of furniture design and construction. Be ready to discuss different types of materials, upholstery methods, and production processes. This will show that you're not just a Technical Product Manager, but someone who truly understands the product.
✨Data is Your Best Friend
Since the role involves using data to identify issues and recommend improvements, come prepared with examples of how you've used data in past roles. Think about specific metrics or tools you've employed to enhance product quality or reduce returns.
✨Build Relationships Before You Walk In
If possible, try to connect with current employees or stakeholders at Buy It Direct before your interview. Understanding their culture and values can help you tailor your responses and demonstrate that you're a good fit for their team.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing supplier relationships or resolving quality issues. Prepare some real-life examples that showcase your problem-solving skills and ability to work under pressure.