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For Companies At a Glance
- Tasks: Lead product quality improvements and collaborate with teams to enhance customer experience.
- Company: Join Buy It Direct, a top UK online retailer with a creative culture.
- Benefits: Competitive salary, healthcare plan, birthday off, and staff discounts.
- Why this job: Make a real impact in the furniture supply chain and enjoy career growth.
- Qualifications: 5+ years in technical product management, especially in furniture.
- Other info: Dynamic environment with potential for international travel and autonomy.
The predicted salary is between 36000 - 60000 £ per year.
Location - Castle Donington, East Midlands
Buy It Direct is one of the UK’s leading online retailers and, as our Furniture business continues to grow, we’re looking for a Technical Product Manager to join our QA team. This role is based at our EMDC Castle Donington site, with regular on-site working.
This is a great opportunity for someone with strong knowledge of furniture and upholstery — from design and construction to production methods. You’ll work closely with our factories, buying teams, and wider business to deliver outstanding products, reduce returns, and improve the customer experience.
Responsibilities
- Act as a key link between Buying, factories, and QA to improve product quality and reduce customer returns.
- Provide technical support for new product development, including testing, documentation, and compliance for various types of furniture, such as upholstery, cabinetry, chairs, beds, and nursery furniture.
- Use data and quality tools to identify recurring issues and recommend product improvements.
- Build strong relationships with buyers and suppliers, balancing priorities through regular calibration and collaboration.
- Review and approve pre-shipment inspection reports to ensure specification and quality compliance.
- Manage swatches, materials, and colour specifications to maintain consistency and control.
- Oversee Goods-In inspections and in-house product checks to verify quality standards.
Qualifications
- A passion for furniture with at least 5 years’ experience as a Technical Product Manager or similar ideally in furniture/upholstery across hard, upholstered, and garden furniture.
- Strong commercial thinking and confidence working with data.
- Knowledge of courier packaging development.
- Excellent attention to detail, multitasking skills, and ability to work to tight deadlines.
- Proven experience in product appraisal within manufacturing, retail, or supply, with strong knowledge of product standards, safety, and material regulations.
- Ability to interpret manufacturing standards, test certificates, and compliance documents.
- Resilience to work under pressure in a fast-paced, entrepreneurial environment.
- A valid UK driving licence.
What we offer
- The opportunity to make a real difference in the supply chain of a leading furniture retailer.
- A creative and innovative working culture.
- Great career progression opportunities within a successful online business.
- Potential international travel to suppliers.
- A competitive salary of up to £45,000 per annum dependent on experience and benefits package.
At Buy It Direct, we dare to be different. We’ve built this business from the ground up to become one of the UK’s largest and fastest growing online retailers. We are proud of the products and services we provide across our six well recognised, award-winning online brands including Laptops Direct, Appliances Direct, Better Bathrooms and Furniture. We listen, learn and challenge the status quo, paying attention to the details that matter and want to delight our customers by putting them at the heart of what we do, to really understand what matters to them.
Hours 39.5
Benefits
- Healthcare cash plan
- Free parking
- Birthday off after a year
- Holiday purchase scheme so you can get that work life balance
- Staff discount scheme
- Autonomy to make a difference!
Technical Product Manager in England employer: Buy It Direct Group
Contact Detail:
Buy It Direct Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Product Manager in England
✨Network Like a Pro
Get out there and connect with people in the furniture industry! Attend trade shows, join relevant online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Show Off Your Expertise
When you get the chance to chat with hiring managers or during interviews, make sure to highlight your knowledge of furniture design and production methods. Share specific examples of how you've improved product quality or reduced returns in your previous roles.
✨Prepare for the Technical Questions
Brush up on your technical knowledge related to furniture standards and compliance. Be ready to discuss how you’ve used data to identify issues and recommend improvements. This will show that you’re not just passionate but also knowledgeable about the field.
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Buy It Direct.
We think you need these skills to ace Technical Product Manager in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Product Manager role. Highlight your experience in furniture and upholstery, and don’t forget to showcase your data skills and attention to detail. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about furniture and how your background aligns with our needs. We love a good story, so share your journey and what excites you about this opportunity.
Showcase Relevant Experience: When filling out your application, be sure to highlight your relevant experience as a Technical Product Manager or similar roles. Mention specific projects where you've improved product quality or reduced returns, as that’s music to our ears!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates. Plus, it shows you’re keen on joining our awesome team!
How to prepare for a job interview at Buy It Direct Group
✨Know Your Furniture Inside Out
Make sure you brush up on your knowledge of furniture design and construction. Be ready to discuss different types of furniture, from upholstery to cabinetry, and how they impact customer experience. This will show that you're not just a candidate, but someone who truly understands the product.
✨Data is Your Best Friend
Since this role involves using data to identify issues and recommend improvements, come prepared with examples of how you've used data in past roles. Think about specific metrics or tools you've employed to enhance product quality and reduce returns.
✨Build Relationships Before You Even Start
Demonstrate your ability to collaborate by discussing how you've built strong relationships with buyers and suppliers in previous positions. Share specific examples of how these relationships have led to successful outcomes, as this role heavily relies on teamwork.
✨Be Ready for Technical Questions
Expect to be asked about compliance documents, manufacturing standards, and safety regulations. Brush up on these topics and prepare to explain how you've navigated these areas in your previous roles. Showing confidence in your technical knowledge will set you apart.
