Receptionist/Ward Clerk in Torquay

Receptionist/Ward Clerk in Torquay

Torquay Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support cancer patients by managing administrative tasks in a friendly team environment.
  • Company: Join Buy A Boat Now and make a difference at Torbay Hospital.
  • Benefits: 30 hours per week with flexible shifts, including weekends and bank holidays.
  • Why this job: Be part of a dedicated team providing essential support to patients and staff.
  • Qualifications: GCSE education, IT skills, and previous admin experience required.
  • Other info: Opportunity for personal growth in a supportive healthcare setting.

The predicted salary is between 24000 - 36000 £ per year.

Join to apply for the Receptionist/Ward Clerk role at Buy A Boat Now. An exciting opportunity has arisen for a Receptionist/Ward Clerk to join our administrative team supporting the chemotherapy day unit and Turner ward at Torbay Hospital.

Working with colleagues in a friendly and supportive team where everyone has the opportunity to be the best they can be and contribute to high‑quality service given to cancer patients attending the Ricky Grant Day Unit and Turner Ward. Working hours are 30 hours per week, worked within an eight‑week rota to include some weekends and bank holidays. The working day is from 08:00 to 18:00.

The team provides all administrative support, including clinic preparation of hospital notes, appointments, reception, ward clerk duties and telephone calls on a rotational basis, covering both Ricky Grant Day Unit and Turner Ward.

The successful applicant will be educated to GCSE level with IT experience and will have proven experience of working in an administrative role. Attention to detail is essential for this role together with accurate keyboard skills, good customer care skills and a pleasant manner to patients and staff. Knowledge of hospital systems would be of benefit.

Why Work With Us

We are committed to providing a positive and professional service which we achieve by dedication and motivation. We value honesty and respect, as everyone counts. This role supports the delivery of an effective, patient‑oriented, and values‑led service to Torbay and South Devon NHS Foundation Trust. This includes the provision of high‑quality administration and reception services to support the efficient and effective running of the Ricky Grant Day Unit and Turner Ward.

Full vacancy details can be found on the attached Job Description / Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification. For further information, please contact Alison King, Practice Manager, on 01803 655017.

Receptionist/Ward Clerk in Torquay employer: Buy A Boat Now

At Buy A Boat Now, we pride ourselves on fostering a supportive and collaborative work environment where every team member is valued. As a Receptionist/Ward Clerk at Torbay Hospital, you will play a crucial role in delivering high-quality administrative support to our dedicated healthcare teams, ensuring that cancer patients receive the best possible care. With opportunities for professional growth and a commitment to employee well-being, we offer a rewarding career path in a setting that prioritises respect, honesty, and teamwork.
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Contact Detail:

Buy A Boat Now Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Receptionist/Ward Clerk in Torquay

✨Tip Number 1

Get to know the team! Before your interview, do a bit of research on Buy A Boat Now and the specific departments you'll be working with. This shows you're genuinely interested and helps you connect with the team during your chat.

✨Tip Number 2

Practice makes perfect! Run through common interview questions related to administrative roles and customer care. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your skills effectively.

✨Tip Number 3

Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and show that you take the opportunity seriously.

✨Tip Number 4

Follow up after your interview! A quick thank-you email to express your appreciation for the opportunity can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.

We think you need these skills to ace Receptionist/Ward Clerk in Torquay

Administrative Support
Attention to Detail
Keyboard Skills
Customer Care Skills
Communication Skills
IT Experience
Knowledge of Hospital Systems
Teamwork
Time Management
Reception Duties
Appointment Scheduling
Clerical Skills

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us that you're a great fit for our supportive team.

Tailor Your Application: Make sure to tailor your application to the specific role of Receptionist/Ward Clerk. Highlight your relevant experience and skills, especially those related to administrative tasks and customer care. This shows us that you understand what we're looking for!

Be Detail-Oriented: Attention to detail is key for this role, so double-check your application for any typos or errors. We appreciate a polished application that reflects your commitment to quality, just like the service we provide to our patients.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly and allows you to easily keep track of your application status. We can't wait to hear from you!

How to prepare for a job interview at Buy A Boat Now

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Receptionist/Ward Clerk. Familiarise yourself with the specific tasks mentioned in the job description, like clinic preparation and handling patient calls. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.

✨Showcase Your Customer Care Skills

Since this role involves interacting with patients and staff, be prepared to discuss your customer care experience. Think of examples where you've provided excellent service or handled difficult situations with a pleasant manner. This will highlight your ability to contribute positively to the team and the patients' experience.

✨Highlight Your Attention to Detail

Attention to detail is crucial for this position. During the interview, share specific instances where your attention to detail made a difference in your previous roles. Whether it was ensuring accurate documentation or managing appointments effectively, these examples will reinforce your suitability for the job.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the workplace aligns with your values and expectations.

Receptionist/Ward Clerk in Torquay
Buy A Boat Now
Location: Torquay

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