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For Companies At a Glance
- Tasks: Provide essential admin support and excellent customer service in a friendly team.
- Company: Join the Children and Family Health Devon team making a difference in young lives.
- Benefits: Part-time hours, competitive salary, and full training provided.
- Why this job: Be part of a supportive environment helping children and families feel healthy and safe.
- Qualifications: Experience in admin or reception roles and good computer skills required.
- Other info: Opportunity for growth within a caring healthcare setting.
The predicted salary is between 24937 - 26598 £ per year.
Child and Family Health Devon (CFHD) have an exciting opportunity for a Senior Administrator to join our friendly team. Although your main base will be at Honeylands Specialist Children's Centre, there may be an occasional need to work from another site in Exeter. The Senior Administrator will be part of a wider Business Support function. You will have a key role in providing secretarial, administrative and organisational support across the full range of office and service activities, including the smooth running of the reception and office space, greeting families, processing of referrals, maintaining caseloads, working alongside clinicians planning clinics as well as general secretarial/administrative support to a range of frontline clinicians & managers. This is a permanent part time position working 22.50 hours per week.
Main Duties:
- Providing excellent customer service by responding to face to face and incoming telephone queries in a timely and accurate way
- General administrative tasks
- Use of electronic systems
- Preparation of electronic and paper files
- Assisting with reporting and compilation of data
- Producing letters and reports
- Processing of incoming correspondence
- Support to clinical team members
- Diary management
About Us:
Children and Family Health Devon provide health services for children, young people and families across Devon. Our hope is that our services help children and young people to feel healthy, happy and safe.
Person Specification:
Knowledge:
- Essential: Computer Literate, Good working knowledge of Microsoft Office packages including Outlook, Word, Excel. Willing to undertake training relevant to the post
- Desirable: Good knowledge of a wide range of office procedures
Experience:
- Essential: Clerical, administrative or reception experience (minimum 1 year).
- Desirable: Clerical, administrative or reception experience (minimum 2 years). Experience within a customer care, healthcare, education or social care setting.
Qualifications:
- Essential: Good general education e.g. GCSEs or equivalent.
- Desirable: NVQ level 3 Business Administration or equivalent experience
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Senior Administrator in Exeter employer: Buy A Boat Now
Contact Detail:
Buy A Boat Now Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Administrator in Exeter
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Child and Family Health Devon. Understanding their values and services will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and skills.
✨Tip Number 3
Show off your personality! Don’t just focus on your qualifications; let your passion for helping families shine through. Share personal stories that highlight your customer service skills and dedication.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Senior Administrator in Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your clerical and administrative experience, especially if you've worked in healthcare or customer care settings. We want to see how you can bring your unique flair to our friendly team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Senior Administrator role. Mention specific examples of your experience with diary management and customer service, and let us know why you're excited about joining Children and Family Health Devon.
Show Off Your Tech Skills: Since we're looking for someone who's computer literate, make sure to mention your proficiency with Microsoft Office packages. If you've used any electronic systems in previous roles, give us the lowdown on that too. We love tech-savvy candidates!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates. We can't wait to hear from you!
How to prepare for a job interview at Buy A Boat Now
✨Know Your Stuff
Make sure you brush up on your knowledge of the role and the organisation. Familiarise yourself with Child and Family Health Devon's services and values, as well as the specific duties of a Senior Administrator. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Skills
Prepare to discuss your experience with administrative tasks, customer service, and any relevant software like Microsoft Office. Think of specific examples where you've excelled in these areas, especially in a healthcare or social care setting. This will demonstrate your capability to handle the responsibilities of the role.
✨Practice Makes Perfect
Consider doing a mock interview with a friend or family member. Focus on common interview questions related to administration and customer service. Practising your responses will help you feel more at ease during the actual interview and allow you to articulate your thoughts clearly.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. This could be about the team you'll be working with, the training provided, or how success is measured in the role. Asking insightful questions shows your enthusiasm for the position and helps you determine if it's the right fit for you.
