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- Tasks: Support mental health services with excellent customer service and administrative tasks.
- Company: Join the Torbay and South Devon NHS Foundation Trust, a caring and supportive environment.
- Benefits: Part-time hours, competitive salary, and opportunities for training and development.
- Other info: Flexible working with potential remote contributions and career growth opportunities.
- Why this job: Make a difference in mental health while gaining valuable experience in a healthcare setting.
- Qualifications: Experience in administration and a good knowledge of Microsoft Office required.
The predicted salary is between 24937 - 26598 £ per year.
The Senior Administrator supports mental health services within the Business Support function, primarily based at Springfield Court, Barnstaple, with occasional remote contribution to countywide services.
Responsibilities
- Provide excellent customer service by responding to telephone queries promptly and accurately.
- Perform general administrative tasks.
- Use electronic systems and prepare electronic files.
- Assist with reporting and data compilation.
- Produce letters and reports.
- Process incoming correspondence.
- Support clinical team members.
- Diary management.
Person Specification – Knowledge
- Computer literate; good working knowledge of Microsoft Office (Outlook, Word, Excel).
- Willing to undertake training relevant to the post.
Essential Experience
- Clerical, administrative or reception experience (minimum 1 year).
Desirable Experience
- Clerical, administrative or reception experience (minimum 2 years).
- Experience within a customer care, healthcare, education or social care setting.
Qualifications
- Good general education (e.g., GCSEs or equivalent).
Desirable Qualifications
- NVQ Level 3 Business Administration or equivalent experience.
Disclosure and Barring Service Check
This role requires a Disclosure and Barring Service check under the Rehabilitation of Offenders Act 1975. Submission for Disclosure is necessary.
Employer Details
Employer name: Torbay and South Devon NHS Foundation Trust.
Address: CFHD, Springfield Court, Fishleigh Road, Roundswell Business Park, Barnstaple, EX31 3UD.
Senior Administrator in Barnstaple employer: Buy A Boat Now
Contact Detail:
Buy A Boat Now Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Administrator in Barnstaple
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the organisation. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions. We can role-play with a friend or use online resources to get comfortable with our answers.
✨Tip Number 3
Show off your skills during the interview! Bring examples of your work or achievements that relate to the Senior Administrator role. It’s all about making a memorable impression.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us on their radar and show our enthusiasm for the position.
We think you need these skills to ace Senior Administrator in Barnstaple
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experience match the Senior Administrator role. We want to see how you can bring your unique flair to our team!
Show Off Your Customer Service Skills: Since this role involves providing excellent customer service, don’t forget to include examples of how you've handled queries or supported clients in the past. We love seeing real-life experiences that demonstrate your abilities!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of what you want to say.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and ensures you’re considered for the role!
How to prepare for a job interview at Buy A Boat Now
✨Know Your Stuff
Make sure you’re familiar with the job description and the responsibilities listed. Brush up on your knowledge of Microsoft Office, especially Outlook, Word, and Excel, as these will be crucial in your role. Being able to discuss how you've used these tools in previous jobs will show you're ready for the position.
✨Customer Service is Key
Since this role involves providing excellent customer service, think of examples from your past experience where you’ve handled queries or complaints effectively. Be prepared to share specific situations that highlight your communication skills and ability to manage customer expectations.
✨Prepare for Common Questions
Anticipate questions related to your administrative experience and how you handle tasks like diary management and data compilation. Practise your responses to common interview questions, such as 'How do you prioritise your workload?' or 'Can you give an example of a time you supported a team member?'
✨Show Enthusiasm for Learning
The job mentions a willingness to undertake training, so express your eagerness to learn and grow within the role. Share any relevant courses or training you've completed in the past, and discuss how you plan to continue developing your skills in administration and customer care.