At a Glance
- Tasks: Welcome guests, manage check-ins, and provide spa information with a smile.
- Company: Join the iconic Champneys brand focused on wellbeing and exceptional guest experiences.
- Benefits: Earn up to £12.71 per hour, enjoy wellness incentives, and discounted stays.
- Other info: Enjoy great perks like complimentary spa days and discounts on products.
- Why this job: Be part of a team that creates unforgettable spa experiences and promotes health.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 12.71 - 12.71 £ per hour.
- Contract: Part Time Salary: up to £12.71 per hour
- 24 hours per week
The spa operation is the very essence of our brand and as such the welcoming and knowledge that is shared with our guests and members is of great importance.
When our guests arrive to our Spa they are welcomed with impressive facilities and safe in the knowledge that their Champneys experience will be one that is exceptional and like no other.
We only have one opportunity to create a first impression, make sure it counts.
Our reception colleagues are knowledge resources and as such have an in-depth knowledge of the Spa, Wellbeing and Fitness operation as well as the property and the local area.
- Some responsbilities include;
- Greeting guests with a warm welcome and ensuring the courteous and efficient process of checking-in, completing the correct registration procedure including offering a tour where appropriate and explaining the welcome pack / itinerary.
- Having a full and comprehensive knowledge of resort suite and being able to support with treatment bookings, PT sessions and completing itineraries.
- Conducting facility show rounds where required to potential new members.
Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.
- Not only will you work in great company you will also have access to the following:
- Health, Wellness and Wellbeing incentives
- Digital fitness programmes
- Nutrition guides and recipes
- Self-Guided meditation
- Champneys experiences (such an overnight stay or an ultimate spa day experience)
- App for all schedules, timesheets, annual leave and all the important things you need at your fingertips.
- In house social media connecting our Champneys Family
- Employee Assistance Programme, offering counselling sessions and legal advice if required, other perks such as shopping discounts and financial support to list a few benefits.
- Motivating, rewarding and engaging colleague events.
- Discounted stays for you, your friends and family at any of our properties.
- Complimentary Spa Day on completion of your probationary period.
- 50% discount on all Champneys products.
- Great discounts on our partner products Elemis and Clarins.
- Discounted membership to our exceptional health clubs.
- Merlin Entertainments Attraction.
- Introduce a friend incentive.
- Long Service celebrations.
- Free parking [Eastwell Manor, Forest Mere, Henlow, Mottram Hall, Springs, Tring and the College only].
- #J-18808-Ljbffr
Spa Receptionist in Buxton employer: Buxton Crescent
Champneys is an exceptional employer that prioritises employee well-being and development, offering a vibrant work culture where team members are encouraged to grow and excel in their roles. Located in the picturesque English countryside, our resorts provide a serene environment that enhances both personal and professional satisfaction, complemented by generous employee benefits and opportunities for career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Receptionist in Buxton
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Buxton Crescent and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Spa Receptionist in Buxton
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Buxton Crescent that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Buxton Crescent.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Buxton Crescent get a sense of who you are beyond your experience!
How to prepare for a job interview at Buxton Crescent
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Buxton Crescent and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
