Buxton Crescent is seeking a shift operations lead to oversee the guest experience across the property, ensuring service standards and procedures are followed at all times. You will coach front-line teams on the floor, attend daily property briefings, conduct daily room audits, and respond to guest concerns with a view to resolution before departure.
This role also involves leveraging guest feedback tools to drive improvements, collaborating with departments to maximise revenue capture, and
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Shift Operations & Guest Experience Lead in Buxton employer: Buxton Crescent
At Champneys, we pride ourselves on being an exceptional employer that values the wellbeing of our team as much as our guests. As a Bartender in our stunning Buxton Crescent location, you'll enjoy a vibrant work culture that promotes personal growth and wellness, alongside competitive pay and a range of benefits including discounted stays, wellness incentives, and engaging colleague events. Join us to be part of a family-run business where your contributions are recognised and celebrated, making every day at work a rewarding experience.
