BUUK Infrastructure is seeking an IT Service Desk professional to provide front‑of‑house support for customers and staff in the UK. You will handle incidents and requests via telephone, email and our ITSM system, ensuring timely updates and high service levels.
You will log, investigate and resolve issues across Microsoft technologies and network services, while maintaining customer rapport and adhering to SLAs. This role includes out‑of‑hours shifts per rota and opportunities to coach end users.
#J-18808-LjbffrIT Service Desk Specialist - Frontline Tech Support in Woolpit employer: BUUK Infrastructure
At BUUK Infrastructure, we pride ourselves on fostering a supportive and inclusive work culture that empowers our employees to excel in their roles. As a Network Planning Administrator, you will benefit from numerous growth opportunities within a company dedicated to innovation and sustainability, all while contributing to the UK's journey towards net zero. Our commitment to employee well-being and professional development makes us an exceptional employer in the utilities sector.
