BUUK Infrastructure in Woolpit is looking for a Customer Insight Executive to support our voice of the customer programme. You will gather customer feedback via surveys, forums and interviews, and serve as a key user of the voice of the customer platform, creating and evolving surveys across BUUK brands.
Working with the CX Analysts, you will develop the survey programme aligned with customer journeys, ensuring brand guidelines are met and turning feedback into actionable improvements.
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Customer Insight Executive: Hybrid & Voice of the Customer in Woolpit employer: BUUK Infrastructure
At BUUK Infrastructure, we pride ourselves on being an excellent employer, offering a supportive culture that prioritises employee wellbeing and safety. With competitive benefits such as a generous pension scheme, extensive holiday allowance, and opportunities for professional development, we empower our Compliance Officers to thrive in their roles while contributing to our mission of delivering exceptional service. Our commitment to equity, diversity, and inclusion ensures that every team member feels valued and respected, making BUUK a truly rewarding place to work.
